AI agents for e-commerce & digital

Product pages sell when the data is complete. These agents audit your catalog's quality.

4 agents you can switch on today

Catalog Quality Auditor

Finds products with missing prices, images, descriptions or attributes.

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Who it's for: Your team (console, API)
Data it needs: Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "How many products are missing images or descriptions, by category?"
• "List 10 products without a description"
• "Which categories have duplicate product names?"

Promo Code Explainer

Explains which promotions are running, what they apply to and why an offer did or didn't apply.

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Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Promotions, Knowledge docs
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); search over your policies and FAQs, with citations

Ask it, for example:

• "What offers are running right now?"
• "Does the lipstick 2 for 1 offer still apply?"
• "Why didn't my discount apply to a dress?"

Site Merchandising Assistant

Recommends which products to feature on category pages from sales, stock and newness.

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Who it's for: Your team (console, API)
Data it needs: Products, Orders, Order lines, Inventory
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); sales analytics by category, channel or period

Ask it, for example:

• "Which 8 dresses should lead the Dresses page this week?"
• "What should we feature on the home page?"
• "Which products should we stop featuring?"

Checkout Help Assistant

Helps shoppers with payment options, promo codes, delivery choices and checkout questions.

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Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Knowledge docs
Tools it uses: search over your policies and FAQs, with citations

Ask it, for example:

• "Which payment methods do you accept?"
• "Can I pay in instalments?"
• "How much is express delivery?"

Coming next

• Search-gap finder: Finds zero-result and low-conversion site searches and fixes.
• Image tagger: Auto-tags product images with attributes.
• A/B test readout: Summarises experiment results with significance.
• Conversion Funnel Analyst: Finds where shoppers abandon the funnel and suggests fixes ranked by revenue impact.
• Basket Abandonment Recovery: Sends tailored reminders for abandoned baskets with stock and price updates, within consent rules.
• Search Synonym Manager: Adds synonyms, spelling variants and local-language terms to on-site search based on query logs.
• Product Page Optimiser: Audits product pages for missing content, weak images and unanswered questions that hurt conversion.
• Fitment Data Manager: Maintains vehicle fitment tables for parts listings and fixes gaps that block search results.
• Metadata Quality Checker: Fixes book metadata such as ISBNs, contributors, formats and categories so titles are discoverable.
• Online Substitution Rules: Sets substitution rules per product so pickers choose replacements customers accept.

How to turn them on

1. Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
2. Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
3. Install, add your own instructions, and test in the Playground.