AI agents for pricing & promotions

Price ladders and promotions are easy to get wrong. These agents show where prices cluster, where gaps are, and how promotions performed.

11 agents you can switch on today

Price Architecture Analyst

Explains price ladders and positioning by category, brand and department.

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Who it's for: Your team (console, API)
Data it needs: Products
Tools it uses: assortment and range analytics; read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Show the price ladder for women's footwear"
• "What's our average price by department?"
• "Where are the price gaps in handbags?"

Promotion Analyst

Evaluates promotions and markdown candidates from sales velocity and stock.

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Who it's for: Your team (console, API)
Data it needs: Products, Orders, Order lines, Promotions
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); sales analytics by category, channel or period

Ask it, for example:

• "Which promotions are running and how did their categories sell?"
• "How did the Party season dresses promotion perform?"
• "Which category should we promote next?"

Markdown Advisor

Finds slow sellers with too much stock and suggests markdown depth and timing.

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Who it's for: Your team (console, API)
Data it needs: Products, Orders, Order lines, Inventory
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); sales analytics by category, channel or period

Ask it, for example:

• "Which products should we mark down this month?"
• "Markdown candidates in Women's footwear"
• "How many units would a 20% markdown on slow handbags clear?"

Price Sensitivity Explainer

Shows how sales respond across price points and during promotions, in plain language.

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Who it's for: Your team (console, API)
Data it needs: Products, Orders, Order lines
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); sales analytics by category, channel or period

Ask it, for example:

• "How price-sensitive are our dresses?"
• "Do cheaper handbags sell more units?"
• "Do higher-priced watches sell fewer units?"

Key Value Item Identifier

Identifies the items that shape price perception, from purchase frequency and reach across customers.

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Who it's for: Your team (console, API)
Data it needs: Products, Orders, Order lines
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Which are our key value items?"
• "Top 10 KVIs in Beauty"
• "Which KVIs are priced above category average?"

Promotion Cannibalisation Checker

Checks whether a promotion's uplift came at the expense of other products or later sales.

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Who it's for: Your team (console, API)
Data it needs: Promotions, Orders, Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Did the Party season dresses promotion cannibalise other categories?"
• "What happened to sales after the Lipstick 2 for 1 offer?"
• "Which promotion had the cleanest uplift?"

Price Change Impact Simulator

Estimates the volume and revenue effect of a proposed price change before it is approved.

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Who it's for: Your team (console, API)
Data it needs: Products, Order lines
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); sales analytics by category, channel or period

Ask it, for example:

• "What if we raise handbag prices by 5%?"
• "Simulate a 10% cut on women's heels"
• "Which category can take a price increase?"

Full Price Sell-through Tracker

Tracks sell-through by style so first markdowns land at the right time.

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Who it's for: Your team (console, API)
Data it needs: Products, Order lines, Inventory
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Sell-through by category this season"
• "Which dresses have sold less than 20% of stock?"
• "Best sell-through in Women's"

Personalised Offer Engine

Picks the best offer per customer group from what they buy and the promotion budget.

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Who it's for: Your team (console, API)
Data it needs: Customers, Orders, Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Which offers should each tier get this month?"
• "Best offer for lapsed Club members"
• "Offers for customers who only buy dresses"

Event Pricing Coordinator

Checks the promotion calendar for overlapping or conflicting offers before a sale event.

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Who it's for: Your team (console, API)
Data it needs: Promotions
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Do any of our promotions overlap?"
• "Show the promotion calendar"
• "Which categories had the deepest discounts?"

Promotion planner

Plans the next promotion calendar from past promotion results and category sales.

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Who it's for: Your team (console, API)
Data it needs: Promotions, Orders, Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); sales analytics by category, channel or period

Ask it, for example:

• "Plan next month's promotions"
• "Which category should we promote next?"
• "Compare our past promotions and what they achieved"

Coming next

• Competitor price monitor: Tracks competitor prices for matched products and flags gaps.
• Dynamic pricing guardrails: Proposes price moves within margin and brand rules for approval.
• Closing Time Fresh Markdown: Sets end-of-day reductions on fresh items by remaining stock and footfall to minimise waste.
• Promotion Compliance Checker: Checks promotions against pricing laws such as reference-price and was-now rules before launch.
• Multi-currency Price Setter: Sets shelf and online prices per country from a base price, exchange rates, duties and local rounding rules.
• Mega Sale Event Planner: Plans double-digit sale days and festive mega sales with offer depth, stock cover and funding by category.
• Price Protection Tracker: Tracks supplier price-protection claims when device prices fall and makes sure credits are received.
• Global Price Parity Monitor: Monitors luxury price gaps between countries to prevent grey-market arbitrage and protect brand value.
• Fuel Pump Promotions: Links fuel purchases to in-store offers and measures how pump promotions drive shop sales.
• Parts Price Benchmarker: Benchmarks parts and tyre prices against online and trade competitors by vehicle fitment.
• Fixed Price Rule Checker: Applies book price regulations by market and flags discounts that breach fixed-price laws.
• Menu Price Tier Planner: Sets menu price tiers by outlet location, delivery channel and local competition.

How to turn them on

1. Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
2. Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
3. Install, add your own instructions, and test in the Playground.