AI agents for store operations

Store associates need fast, practical answers on the shop floor: stock, policies and what to show a returning customer.

4 agents you can switch on today

Store Staff Copilot

Store associates ask about products, policies, stock and hours from the shop floor.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Products, Knowledge docs
Tools it uses: semantic product search with filters (price, colour, category); full product details; search over your policies and FAQs, with citations; store finder with live opening hours

Ask it, for example:

• "A customer wants a black clutch under $50, what do we have?"
• "What's our exchange policy without receipt?"
• "Is SKU 21979 in stock and where?"

Clienteling Assistant

Prepares a client brief (tier, past orders) and suggests products to show a returning customer.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Customers, Orders, Order lines, Products
Tools it uses: customer profile and history; order and delivery status; semantic product search with filters (price, colour, category)

Ask it, for example:

• "Brief me on customer C-1001 and suggest 3 items to show"
• "What has customer C-1001 bought recently?"
• "Suggest 3 handbags to show customer C-1001"

Visual Merchandising Guide

Suggests what to put in windows and front tables from best sellers, stock and current promotions.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Products, Orders, Order lines, Inventory
Tools it uses: sales analytics by category, channel or period; stock-out risk and days of cover; semantic product search with filters (price, colour, category); read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "What should we feature on the front table this week?"
• "Window ideas for Women based on what sells"
• "Which products should go in a summer window?"

Stock Count Assistant

Plans cycle counts by location and value, prioritising fast sellers and suspicious stock.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Inventory, Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)

Ask it, for example:

• "Plan this week's cycle count"
• "Which locations hold the most stock value?"
• "Count list for handbags"

Coming next

• Opening/closing checklist: Guides staff through SOP checklists and logs completion.
• Planogram compliance: Compares shelf photos to planograms and lists fixes.
• Shift handover summariser: Summarises the shift's incidents
• Queue & footfall advisor: Suggests staffing changes from footfall and conversion by hour.
• Store task manager: Turns head-office instructions into store tasks with deadlines.
• Pet Services Utilisation Planner: Plans grooming and vet clinic staffing and slots from booking demand and no-show rates.
• Store Walk Auditor: Guides managers through store walks with photo capture and builds an action list automatically.
• Maintenance Request Router: Logs store maintenance faults with photos and routes them to the right contractor with priority.
• Health and Safety Checker: Runs daily safety checks for fire exits, spills and equipment, escalating anything that fails.
• Price Integrity Checker: Compares shelf labels to system prices from photos and lists mismatches to fix.
• Ramadan Trading Hours Planner: Adjusts store hours, shifts and deliveries for Ramadan and festive periods in each country.
• Fitting Room Conversion Tracker: Tracks fitting room visits against sales to find styles that are tried on but not bought.
• Size Availability Gap Checker: Spots broken size runs on the shop floor and triggers fills from the stock room or nearby stores.
• Expiry Date Tracker: Tracks short-dated stock by aisle and prompts staff to reduce, rotate or remove it.
• FIFO Rotation Checker: Checks shelves for first-in-first-out rotation from photos and date scans, flagging misplaced stock.
• Bakery Bake Plan: Plans bake-off quantities by hour from sales patterns so shelves are full without waste.
• Demo Device Manager: Keeps demo devices updated, charged and secured, and schedules software refreshes.
• Tech Advisor Product Coach: Briefs floor staff on new device features and selling points before launch day.
• Tester Management Assistant: Tracks tester replenishment, hygiene and damage so beauty counters stay presentable.
• Clienteling Appointment Planner: Plans advisors' weekly client outreach and appointments from purchase anniversaries and new arrivals.
• Vault and Display Log: Logs high-value pieces moved between vault and displays with time and staff accountability.
• Pharmacy Workflow Assistant: Prioritises prescription preparation queues and flags checks needed before dispensing.
• Controlled Drugs Register Helper: Keeps the controlled drugs register accurate with balance checks and discrepancy alerts.
• Live Animal Care Log: Records feeding, health checks and habitat conditions for live animals sold in store.
• Garden Centre Plant Care: Schedules watering, feeding and pest checks for live plants by species and weather.
• Cut-to-size Service Planner: Schedules timber, glass and paint mixing jobs and tells customers when their order is ready.
• Workshop Bay Scheduler: Schedules fitting bays and technicians across tyre, battery and parts jobs to minimise waiting.
• Forecourt Safety Checker: Runs forecourt safety and fuel spill checks and logs pump faults for repair.
• Fresh Food Store Ordering: Helps convenience staff order sandwiches, salads and bakery for the next day from sales, weather and waste.
• Hot Food Waste Tracker: Tracks hot-food cabinet waste by item and hour and adjusts cooking batches to cut waste.
• Bike Workshop Planner: Plans bike build and repair jobs by mechanic capacity and promised collection times.
• Play Area Safety Checker: Checks demo toys and play areas for safety, cleanliness and missing parts each day.
• Event Space Coordinator: Manages author signings and children's story time, including stock, seating and staff.

How to turn them on

1. Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
2. Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
3. Install, add your own instructions, and test in the Playground.