ServiceBuddy speaks your shoppers' languages
Real conversations in 11 languages, from Arabic to Vietnamese: how the assistant replies in the shopper's language, finds products across languages and handles right-to-left.
Shoppers write the way they speak. ServiceBuddy answers in the language each message was written in, from the languages you enable for your workspace.
11 languages today
| Language | Script | Direction |
|---|---|---|
| English | Latin | left to right |
| العربية | Arabic | right to left |
| Français | Latin | left to right |
| Español | Latin | left to right |
| Italiano | Latin | left to right |
| हिन्दी | Devanagari | left to right |
| ไทย | Thai | left to right |
| Tiếng Việt | Latin with diacritics | left to right |
| Bahasa Indonesia | Latin | left to right |
| Bahasa Melayu | Latin | left to right |
| 简体中文 | Simplified Chinese (Hanzi) | left to right |
The console, account emails and the shopper assistant are available in all of them.
Real conversations
Each screenshot is a real conversation with one of our demo retailers' assistants.
العربية, UAE · AED: "أبحث عن فستان سهرة أسود بأقل من 400 درهم"
Français, France · EUR: "Je cherche une robe noire pour un mariage, moins de 80 €"
हिन्दी, India · INR: "2000 रुपये से कम में लाल कुर्ता दिखाइए"
ไทย, Thailand · THB: "อยากได้เดรสสีดำ ราคาไม่เกิน 1,500 บาท"
Español, Mexico · MXN: "Busco un vestido negro para una boda, de menos de 1,500 pesos"
Tiếng Việt, Vietnam · VND: "Mình cần một chiếc váy đen đi tiệc cưới, dưới 1 triệu đồng"
Bahasa Indonesia, Indonesia · IDR: "Kak, cari gaun hitam buat kondangan, di bawah Rp800.000"
简体中文, Singapore · SGD: "我想找一条参加婚礼的黑色连衣裙，100新元以内"
Bahasa Melayu, Singapore · SGD: "Saya cari baju hitam untuk majlis perkahwinan, bawah S$80"
English, India · INR: "Can I return a dress I bought on sale?"
How it works
- Finds products across languages. Your catalog can stay in one language. Agents translate the search, not your catalog, so a Vietnamese or Chinese question still finds a product named in English.
- Right-to-left done properly. Arabic chats, the console and emails flip fully right-to-left.
- Local money and hours. Prices use your workspace currency and number format (₫, Rp, S$, ฿, ₹, AED, €, MX$); store hours use each store's time zone.
- One store, several languages. A Singapore store can serve English, Chinese and Malay shoppers from one catalog.
- Your brand voice. Name, colours, tagline and tone stay yours in every language.
Try the agentic AI demos in each store's own language.
Don't see your language?
No worries. Tell us which languages your customers and teams speak and we'll add them, across the shopper assistant, the console and every AI Agent Buddy. Request your language.
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