AI agents for legal, risk & compliance

2 agents you can switch on today

Consumer Protection Rule Checker

Checks your return, warranty, delivery and pricing policies against common consumer-protection rules by country.

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Who it's for: Your team (console, API)
Data it needs: Knowledge docs
Tools it uses: search over your policies and FAQs, with citations; store finder with live opening hours

Ask it, for example:

• "Is our returns policy OK for UK customers?"
• "Check our refund timing against EU rules"
• "What should our policy say for customers in the UAE?"

Privacy Request Handler

Finds what data you hold about one customer and prepares the response to an access or deletion request.

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Who it's for: Your team (console, API)
Data it needs: Customers, Orders, Knowledge docs
Tools it uses: customer profile and history; read-only SQL over your retail data (sandboxed per workspace); search over your policies and FAQs, with citations

Ask it, for example:

• "Customer C-1001 asked for a copy of their data"
• "Customer C-1002 wants their account deleted"
• "What do we need to do for a data access request?"

Coming next

• Contract Review Assistant: Reviews supplier and service contracts against standard terms and flags risky clauses.
• Consent Compliance Auditor: Audits marketing lists and tracking for valid consent under privacy regulations.
• Advertising Claims Reviewer: Reviews ads and product claims for substantiation and consumer protection risk.
• Product Safety Compliance Tracker: Tracks product safety certifications and marking requirements by product and market.
• Age-restricted Sales Monitor: Monitors challenge-and-refuse compliance for alcohol, tobacco, knives and other age-restricted goods.
• Regulatory Change Monitor: Monitors new regulations affecting retail and summarises what changes for each team.
• Arabic Labelling Compliance: Checks product labels and stickers for mandatory Arabic text, origin and importer details per Gulf country.
• Pharmacy Regulation Assistant: Answers staff questions on pharmacy regulations, licensing conditions and inspection requirements in each country.
• E-waste Compliance Tracker: Tracks electrical waste take-back obligations, collection volumes and reporting deadlines for each market.
• Kids Product Labelling Checker: Checks toy and baby product labels for age warnings, choking hazards and required markings.
• Licensing Compliance Assistant: Tracks alcohol, tobacco and lottery licences per store with their conditions and renewal dates.
• Anti-money Laundering Monitor: Flags high-value cash purchases and client patterns that need AML checks and reporting.
• Vehicle Parts Regulation Checker: Checks parts and accessories against roadworthiness and emissions regulations by market.
• Cosmetic Notification Assistant: Prepares cosmetic product notifications and safety files required before products go on sale.

How to turn them on

1. Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
2. Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
3. Install, add your own instructions, and test in the Playground.