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Solutions · For your business

Marketing & Customer Insight

Know your customers and reach them with campaigns that land.

  • Segments, lifetime value and churn risk from your customer data
  • Campaign briefs, copy and post-mortems in minutes
  • Shopper missions and loyalty insight to guide ranges and offers
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See it in action

Your team's consoleConnect data, switch on agents, take over conversations and manage your team.

What's included

The core AI Agent Buddies in this solution. Each one is live: open it and ask a sample question.

📝 ● Live demo

Marketing & Customer Insight

Campaign Brief Builder

Turns a commercial goal into a campaign brief with audience, message, products, channels and KPIs.

For your team
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🧴 ● Live demo

Marketing & Customer Insight

Beauty Sampling Programme

Targets free samples at customers most likely to convert to full-size beauty purchases.

For your team
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🔬 ● Live demo

Marketing & Customer Insight

Campaign Post-mortem

Reviews a promotion's results: sales during vs before, by category, with lessons for next time.

For your team
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💌 ● Live demo

Marketing & Customer Insight

Churn Win-back

Finds lapsed members, sizes the opportunity and drafts a win-back message with real products.

For your team
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📜 ● Live demo

Marketing & Customer Insight

Heritage Storytelling Writer

Writes product stories that bring out craftsmanship, materials and style from the catalogue data.

For your team
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🪧 ● Live demo

Marketing & Customer Insight

In-store POS Designer

Writes point-of-sale signage for promotions, with headline, offer, products and layout notes.

For your team
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More live AI Agent Buddies in this solution

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🎬 ● Live demo

Marketing & Customer Insight

Influencer Brief Generator

Writes a creator brief with the products to feature, key messages and do's and don'ts.

For your team
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🔍 ● Live demo

Marketing & Customer Insight

Paid Search Keyword Manager

Builds keyword lists and negatives by category from the catalogue and best sellers.

For your team
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🌙 ● Live demo

Marketing & Customer Insight

Ramadan Campaign Planner

Plans Ramadan and Eid campaigns with timing, hero products, offers and channels.

For your team
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🧺 ● Live demo

Marketing & Customer Insight

Basket Affinity Analyst

Finds which categories are bought together and suggests bundles, adjacencies and cross-sell placements.

For your team
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📣 ● Live demo

Marketing & Customer Insight

Campaign Copywriter

Drafts campaign emails, push and social copy featuring real products.

For your team
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💎 ● Live demo

Marketing & Customer Insight

Customer Lifetime Value Model

Estimates customer value by tier and city from order history to guide retention and acquisition spend.

For your team
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🏅 ● Live demo

Marketing & Customer Insight

Loyalty Programme Designer

Analyses spend and frequency by tier and proposes earn, burn and tier changes with their likely cost.

For your team
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💡 ● Live demo

Marketing & Customer Insight

Naming and Tagline Generator

Generates product range names and taglines that fit the catalogue and brand voice.

For your team
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👥 ● Live demo

Marketing & Customer Insight

Segment Builder

Builds customer segments from tiers, cities and purchase behaviour, with counts.

For your team
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🔍 ● Live demo

Marketing & Customer Insight

Shopper Mission Classifier

Classifies baskets into missions such as quick top-up, outfit build or gifting to tailor ranges.

For your team
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👠 ● Live demo

Marketing & Customer Insight

Style Preference Profiler

Profiles customer style clusters from purchases by colour, category and price to guide ranging.

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Coming soon to this solution

📣 Coming soon

Marketing & Customer Insight

Lookalike audiences

Builds lookalike segments from your best customers.

On the roadmap
📣 Coming soon

Marketing & Customer Insight

Lifecycle journey designer

Designs welcome

On the roadmap
📣 Coming soon

Marketing & Customer Insight

Review responder

Drafts on-brand replies to product and store reviews.

On the roadmap
🔍 Coming soon

Marketing & Customer Insight

Footwear Fit Data Analyst

Analyses fit-related returns by shoe model and size to improve size advice and future buys.

For your team
On the roadmap
🔍 Coming soon

Marketing & Customer Insight

Survey Insight Summariser

Summarises open-text survey responses into themes, sentiment and verbatim quotes for each audience.

For your team
On the roadmap
🔍 Coming soon

Marketing & Customer Insight

Net Promoter Driver Analysis

Links NPS scores to journeys, stores and products to show what drives promoters and detractors.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Pet Subscription Churn Analyst

Finds why autoship subscribers cancel and suggests save offers or delivery changes.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Media Mix Optimiser

Allocates media budget across channels using marketing mix modelling and diminishing returns.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

SEO Content Planner

Plans category and guide content around search demand and gaps against competitors.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Social Listening Digest

Summarises brand mentions, sentiment shifts and emerging issues across social platforms each day.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Influencer Discovery Scout

Finds creators whose audience matches target customers, screening for fake followers and brand risk.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Retail Media Planner

Packages on-site and in-store media inventory into proposals for supplier brands.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Retail Media Performance Reporter

Reports supplier campaign results on retail media with closed-loop sales attribution.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Coalition Loyalty Partner Manager

Manages earn and burn partnerships in a multi-brand loyalty programme and reconciles points between brands.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Recipe Content Generator

Creates recipe content featuring promoted products for email, social and in-store screens.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Client Event Planner

Plans exclusive client events and guest lists from spend, preferences and relationship history.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Fixture-driven Campaign Planner

Times campaigns around major sporting fixtures, tournaments and team results.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Parent Lifecycle Marketer

Sends stage-based offers from pregnancy to school age based on registry and purchase data.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Pet Birthday Campaigns

Sends birthday treats and offers based on pet profiles to build loyalty with pet owners.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Upgrade Cycle Targeter

Targets customers due a phone or laptop upgrade based on purchase date and device age.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Seasonal Car Care Campaigns

Triggers winter and summer car care campaigns by region and vehicle type.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Author Event Promoter

Promotes signings and author events to readers who bought related titles nearby.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Health Campaign Compliance

Checks pharmacy marketing against advertising rules for medicines and health claims.

For your team
On the roadmap
📣 Coming soon

Marketing & Customer Insight

Commuter Offer Targeting

Targets morning and evening commuter offers by store location and time of day.

For your team
On the roadmap

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