How ServiceBuddy keeps answers honest: the AI explains, code decides
Why return eligibility, prices and permissions come from deterministic rules and your data, never from the language model's imagination.
Language models are great at understanding questions and explaining answers. They are not a source of truth for your return window or your prices.
The rule
- Facts come from tools. Products, prices, stock, orders and store hours are read from your data.
- Decisions come from rules. A return is eligible or not because of your return window, member window, non-returnable categories and the order's dates, computed by code.
- The AI explains. It turns the result into a friendly answer in the shopper's language and cites the policy.
Workspace safety
Each workspace has its own data store, search index, roles and API keys. Agent queries run in a sandbox that can only read that workspace's data, and personal data such as customer emails isn't available to free-form analytics.
Limits that protect you
Plans set monthly runs and per-minute bursts, so a noisy integration can't drain your quota.
热门 AI Agent Buddies
顾客 · 发现与购物
私人导购根据需求、预算、颜色和场合查找商品，比较各个选项并推荐最合适的。
顾客 · 服务
客户服务根据零售商自己的文件回答政策问题，并查询订单和退货资格。
顾客 · 服务
订单状态“我的订单到哪了？”：状态、日期和后续步骤。
顾客 · 服务
门店查询最近的门店，按当地时间显示是否营业，以及营业时间和服务。
顾客 · 发现与购物
整体造型师围绕任意商品或场合搭配一整套协调的造型，只使用商品目录中的真实商品。
商品与品类
商品企划助手用数据回答品类结构和经营表现问题，并给出行动建议。
库存与供应链
缺货预警根据现有库存与近期销售速度标记有断货风险的 SKU。
门店运营
熟客顾问助手整理顾客简报（等级、历史订单），并为回头客推荐可展示的商品。
营销与客户关系
客群细分按会员等级、城市和购买行为建立客群，并给出人数。