🛍️

Shopping & Discovery

Personal Shopper

Finds products by intent, budget, colour and occasion; compares options and recommends the best fits.

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Lumi Singapore · English

LSLumi SingaporeEnglish
A dress for a wedding, under S$80
Here are three elegant dresses for a wedding, all under S$80:
Tonga Women Printed Bro…S$67
Tonga Women Printed Bla…S$60
ONLY Women Yellow Dotte…S$76
✦ Personal Shoppersearch_products · max_price=80
👗

Shopping & Discovery

Shop the Look Stylist

Builds a complete, coordinated outfit around any product or occasion using only real catalog items.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Build me a party look with heels and a clutch
DressesS$60
HeelsS$100
ClutchesS$90
EarringsS$21
✦ Shop the Look Stylistsearch_products · complete_the_look
💄

Shopping & Discovery

Beauty Advisor

Recommends makeup, fragrance and personal-care products for a look, occasion or preference.

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Lumi Singapore · English

LSLumi SingaporeEnglish
A long-lasting red lipstick and a matching nail polish
LipstickS$22
LipstickS$37
Nail PolishS$10
✦ Beauty Advisorsearch_products · department=Beauty
🎁

Shopping & Discovery

Gift Finder

Turns "who it's for, occasion, budget" into a curated shortlist of gift ideas.

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Lumi Singapore · English

LSLumi SingaporeEnglish
A gift for my mom who loves bags
HandbagsS$72
HandbagsS$92
HandbagsS$80
✦ Gift Findersearch_products · gift ideas
📍

Customer Care & Service

Store Locator

Nearest stores, live open/closed status in local time, hours and services.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Which stores offer tailoring?
  • Lumi OrchardSingapore · 10:30–22:00open now
  • Lumi VivoCitySingapore · 10:00–22:00open now
  • Lumi TampinesSingapore · 10:00–22:00open now
✦ Store Locatorfind_stores · open_now
📊

Merchandising & Pricing

Merchandising Copilot

Answers assortment and performance questions with numbers, then recommends actions.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Which categories drove revenue in the last 90 days?
WatchesS$32,786
SunglassesS$15,424
Casual ShoesS$12,058
Sports ShoesS$7,252
HeelsS$6,439
✦ Merchandising Copilotsales_analytics · days=90
🚨

Supply Chain & Fulfilment

Stock-out Sentinel

Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Which SKUs will run out in the next 14 days?
  • John Players Men Gingham Green Shirton hand: 00.0 days
  • Guess Women Quilty Black Watchon hand: 00.0 days
  • Polaroid Unisex Sunglasseson hand: 32.8 days
  • Pepe Jeans Women Casual Sunglasseson hand: 14.7 days
✦ Stock-out Sentinelinventory_risk · threshold=14
🚚

Customer Care & Service

Order Status (WISMO)

"Where is my order?": status, dates and what happens next.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Where is order LS-1004?
LS-10042026-10-04Shipped
OrderedShippedDelivered
  • Catwalk Women Red Casual Shoes
  • Lotto Men Grey Sport Line Flip Flops
✦ Order Status (WISMO)order_lookup
💬

Customer Care & Service

Customer Care

Answers policy questions from the retailer's own documents, checks orders and return eligibility.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Can I return items from order LS-1003?
  • Avirate Women Black Dress37 days since delivery; window is 14 days.not eligible
  • ToniQ Women Orange EarringsEarrings is non-returnable unless faulty.not eligible
✦ Customer Carecheck_return_eligibility · rules engine
🏆

Merchandising & Pricing

Best & Worst Sellers

Ranks SKUs and categories by revenue or units for any period and department.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Top 10 SKUs by revenue in the last 30 days
#1S$3,097
#2S$1,469
#3S$1,204
#4S$965
✦ Best & Worst Sellerssales_analytics · group_by=sku
💹

Finance, Risk & Compliance

Daily Trading Summary

Summarises sales, units and mix for the latest period vs the prior one.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Give me the trading summary for the last 30 days vs the 30 before
RevenueS$54,544▼ -3%
Orders383▼ -5%
Units854▼ -5%
Average orderS$142▲ 3%
✦ Daily Trading Summarydata_query · 30 vs 30 days
📣

Marketing & Customer Insight

Campaign Copywriter

Drafts campaign emails, push and social copy featuring real products.

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Lumi Singapore · English

LSLumi SingaporeEnglish
Write a 'party season' email featuring 3 dresses
Lumi Singapore · Party season is here
Femella Women White P…S$67
Sepia Women Purple Dr…S$76
Vero Moda Women Magen…S$53
Shop the edit →
✦ Campaign Copywritersearch_products · campaign copy

Solutions

Eight solutions for retail, end to end

Two for your customers, six for your business. Each solution packages the AI Agent Buddies you need for one business outcome, so you choose outcomes, not a long list of agents.

Platform

One platform behind every solution

Everything your solutions need to run safely in front of customers and inside your business, included.

🛍️Your branded assistant

On your website with one line of code, on a shareable link or in your app, in your colours and tone of voice.

🙋Live human handover

Shoppers can ask for a person at any time; your team picks up in the support inbox with the full conversation.

🌍11 languages

Arabic right-to-left, Hindi, Thai, Chinese and more, with local currency, formats and store hours.

🔗Connect any data

Upload files or use the API; fields map automatically to a retail data model, with a data-quality report.

⚖️Rules decide, AI explains

Prices, refunds and eligibility come from your rules and policies, never invented by the AI.

🧑‍💼Team console

A workspace for every team: try agents, add your own instructions, manage data, roles and API keys.

🔌REST API

Use every agent from your own apps, CRM or contact centre, with streaming answers.

🛡️Compliance reports

Audit trail, access review, record of processing and AI register, as branded PDFs for your CISO and DPO.

🔒Secure by design

An isolated workspace for every client, customer names and e-mails hidden from the AI, hashed API keys.

AI explains, rules decideAsk for a discount that doesn't exist: the answer comes from your rules.

Try them live

Every buddy is a specialist with its own live demo. Pick one, ask a question in any of our 11 languages, and watch it work on real retail data.

Most popular

🛍️ ● Live demo

Shopping & Discovery

Personal Shopper

Finds products by intent, budget, colour and occasion; compares options and recommends the best fits.

For customers
Try it live →
💬 ● Live demo

Customer Care & Service

Customer Care

Answers policy questions from the retailer's own documents, checks orders and return eligibility.

For customers
Try it live →
🚚 ● Live demo

Customer Care & Service

Order Status (WISMO)

"Where is my order?": status, dates and what happens next.

For customers
Try it live →
📍 ● Live demo

Customer Care & Service

Store Locator

Nearest stores, live open/closed status in local time, hours and services.

For customers
Try it live →
👗 ● Live demo

Shopping & Discovery

Shop the Look Stylist

Builds a complete, coordinated outfit around any product or occasion using only real catalog items.

For customers
Try it live →
📊 ● Live demo

Merchandising & Pricing

Merchandising Copilot

Answers assortment and performance questions with numbers, then recommends actions.

For your team
Try it live →
🚨 ● Live demo

Supply Chain & Fulfilment

Stock-out Sentinel

Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.

For your team
Try it live →
🤝 ● Live demo

Store & Service Operations

Clienteling Assistant

Prepares a client brief (tier, past orders) and suggests products to show a returning customer.

For your team
Try it live →
👥 ● Live demo

Marketing & Customer Insight

Segment Builder

Builds customer segments from tiers, cities and purchase behaviour, with counts.

For your team
Try it live →
🛠️Can't find the buddy you need? Tell us the job, we'll build and ship a custom AI Agent Buddy for you.Request one →

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