The AI agent marketplace for retail
Discover specialist AI agents for every customer moment and every team, from the shop floor to the boardroom. Connect your data once, deploy the buddies you need, and let them serve shoppers and support your people around the clock, in eleven languages.
47 live today · 608 in the catalogue · no code required
The name says what we do. Every agent on ServiceBuddy is designed to serve: your customers when they need an answer, and your teams when they need a decision.
Agents handle real moments of service, from a customer comparing products or checking an order to a manager reviewing performance, consistently and around the clock.
Courteous, accurate and available in your customers' languages. Agents explain outcomes while your business rules decide them, so prices, eligibility and permissions are never invented.
Customer service, sales, operations and leadership each get agents for their work, all running on one secure connection to your data.
Every buddy is a specialist with its own live demo. Pick one, ask a question in any of our 11 languages, and watch it work on real retail data.
Customer · Discovery & shopping
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer · Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer · Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer · Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Customer · Discovery & shopping
Shop the Look StylistBuilds a complete, coordinated outfit around any product or occasion using only real catalog items.
Merchandising & assortment
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Inventory & supply chain
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Store operations
Clienteling AssistantPrepares a client brief (tier, past orders) and suggests products to show a returning customer.
Marketing & CRM
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Customer · Discovery & shopping
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer · Discovery & shopping
Shop the Look StylistBuilds a complete, coordinated outfit around any product or occasion using only real catalog items.
Customer · Discovery & shopping
Gift FinderTurns "who it's for, occasion, budget" into a curated shortlist of gift ideas.
Customer · Discovery & shopping
Product ComparatorCompares 2–4 products side by side on price, colour, category, brand and suitability.
Customer · Discovery & shopping
Beauty AdvisorRecommends makeup, fragrance and personal-care products for a look, occasion or preference.
Customer · Discovery & shopping
Size & Fit AdvisorHelps shoppers choose a size from sizing policies and product details.
Customer · Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer · Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer · Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Customer · Service
Loyalty AssistantExplains membership tiers and benefits and the member's own status.
Customer · Service
Policy & FAQ BotInstant, cited answers from policies, FAQs and terms; the simplest deflection agent.
Customer · Discovery & shopping
Bundle BuilderBuilds "complete the set" bundles around a product, with the bundle total, from real catalog items.
Customer · Discovery & shopping
Occasion PlannerPlans outfits for a trip or a series of events, one look per day or occasion, within a budget.
Customer · Discovery & shopping
Replenishment ReminderLooks at what a member bought before and suggests what to reorder, from their own order history.
Customer · Service
Complaint TriageUnderstands a complaint, checks the order and policy, and replies with the right next step and urgency.
Customer · Service
Warranty & RepairsExplains what's covered for faulty items, checks the order dates and tells the customer what to do.
Merchandising & assortment
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Merchandising & assortment
Best & Worst SellersRanks SKUs and categories by revenue or units for any period and department.
Merchandising & assortment
Assortment Gap FinderFinds under-represented colours, price points or categories versus demand.
Merchandising & assortment
Product CopywriterWrites SEO-friendly titles, descriptions and bullet highlights from product data.
Pricing & promotions
Price Architecture AnalystExplains price ladders and positioning by category, brand and department.
Pricing & promotions
Promotion AnalystEvaluates promotions and markdown candidates from sales velocity and stock.
E-commerce & digital
Catalog Quality AuditorFinds products with missing prices, images, descriptions or attributes.
Merchandising & assortment
Range Review PrepPrepares a category range review: mix, sales, winners, losers and what to add or cut.
Merchandising & assortment
Size-curve OptimiserCompares sizes sold with sizes bought to suggest a better size curve for the next buy.
Merchandising & assortment
Trend ScoutSpots what is accelerating in your own sales: categories, colours and brands growing fastest.
Merchandising & assortment
Product Attribute EnricherSuggests missing attributes (colour, occasion, season, style) and better descriptions from product data.
Pricing & promotions
Markdown AdvisorFinds slow sellers with too much stock and suggests markdown depth and timing.
Pricing & promotions
Price Sensitivity ExplainerShows how sales respond across price points and during promotions, in plain language.
Store operations
Store Staff CopilotStore associates ask about products, policies, stock and hours from the shop floor.
Store operations
Clienteling AssistantPrepares a client brief (tier, past orders) and suggests products to show a returning customer.
Inventory & supply chain
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Inventory & supply chain
Availability CheckerChecks stock for a product across stores and warehouses.
Store operations
Visual Merchandising GuideSuggests what to put in windows and front tables from best sellers, stock and current promotions.
Inventory & supply chain
Store Rebalancing PlannerSuggests stock transfers between locations, from where stock sits to where it sells.
Inventory & supply chain
PO Status TrackerShows what's on order, where stock is short despite open orders, and what to chase.
Inventory & supply chain
Allocation AdvisorRecommends how to split incoming or available stock across locations by sales and current cover.
Marketing & CRM
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Marketing & CRM
Campaign CopywriterDrafts campaign emails, push and social copy featuring real products.
Finance & performance
Daily Trading SummarySummarises sales, units and mix for the latest period vs the prior one.
People & workforce
HR Policy AssistantAnswers employee questions from HR policies and handbooks.
Executive & strategy
Weekly Business ReviewExecutive one-pager on sales, assortment and operational highlights with recommendations.
Marketing & CRM
Churn Win-backFinds lapsed members, sizes the opportunity and drafts a win-back message with real products.
Marketing & CRM
Campaign Post-mortemReviews a promotion's results: sales during vs before, by category, with lessons for next time.
Marketing & CRM
Influencer Brief GeneratorWrites a creator brief with the products to feature, key messages and do's and don'ts.
People & workforce
Onboarding BuddyHelps new joiners with their first weeks, from the staff handbook and policies.
Customer · Service
Multilingual care (Arabic/Thai)Full service flows in the customer's language.
People & workforce
Shift plannerBuilds rotas from footfall
Customer · Discovery & shopping
Silhouette Style GuideRecommends cuts and silhouettes that suit the shopper's stated preferences, using inclusive, body-positive language.
Customer · Discovery & shopping
Gift Registry ManagerCreates and manages wedding and celebration registries across departments, with group gifting options.
Restaurant & café operations
Café Loyalty App OffersGives app members personalised drink and food offers based on visit patterns and favourite orders.
Merchandising & assortment
Room Set PlannerPlans showroom room sets that showcase cross-category ranges and drive whole-room purchases.
Pricing & promotions
Mega Sale Event PlannerPlans double-digit sale days and festive mega sales with offer depth, stock cover and funding by category.
Brand & creative
Lookbook BuilderBuilds seasonal lookbooks from product images with styling notes and shoppable links.
Store operations
Fitting Room Conversion TrackerTracks fitting room visits against sales to find styles that are tried on but not bought.
Replenishment & forecasting
Seasonal Garden Stock PlannerPlans garden and outdoor stock by regional weather forecasts and spring timing.
Quick commerce & dark stores
Dark Store Pick Path OptimiserOrders pick lists by shelf location so dark-store pickers finish orders within the promised minutes.
Malls & leisure destinations
Leisure Attraction Capacity PlannerForecasts visitors for cinema, snow park and family entertainment and plans staffing and sessions.
People & workforce
Performance Review WriterHelps managers write fair, evidence-based performance reviews and development goals.
IT & data
Till and POS TroubleshooterDiagnoses point-of-sale errors step by step and escalates hardware faults with logs attached.
Supported today: English · العربية · Français · Español · Italiano · हिन्दी · ไทย · Tiếng Việt · Bahasa Indonesia · Bahasa Melayu · 简体中文
Upload files or send them through the API. Your fields are mapped automatically to a standard data model for your industry, with a data-quality report.
Each agent declares the data it needs. As soon as that data is in place, the agent is ready to switch on.
A branded assistant on your website or a shareable link, a console for your team, and a REST API for your own applications.
Live today for retail and e-commerce, from the shopper's first question to the weekly business review. The platform is built to serve more industries as their agents are ready.
Personal Shopper · Shop the Look Stylist · Gift Finder
Customer · Service8 live agentsCustomer Care · Order Status (WISMO) · Store Locator
Store operations3 live agentsStore Staff Copilot · Clienteling Assistant · Visual Merchandising Guide
Merchandising & assortment8 live agentsMerchandising Copilot · Best & Worst Sellers · Assortment Gap Finder
Pricing & promotions4 live agentsPrice Architecture Analyst · Promotion Analyst · Markdown Advisor
Inventory & supply chain5 live agentsStock-out Sentinel · Availability Checker · Store Rebalancing Planner
Marketing & CRM5 live agentsSegment Builder · Campaign Copywriter · Churn Win-back
E-commerce & digital1 live agentCatalog Quality Auditor
Finance & performance1 live agentDaily Trading Summary
People & workforce2 live agentsHR Policy Assistant · Onboarding Buddy
Executive & strategy1 live agentWeekly Business Review
Eligibility, prices, limits and permissions are enforced by deterministic rules. Agents explain the outcome; they cannot invent it.
Your name, colours and tone of voice on every answer, with fully white-label options.
Customers write in their own language; agents search your data and reply in theirs, with local currency, formats and opening hours.
Each workspace has its own data store, search index, roles and API keys. Agents only ever see their own organisation's data.
Connect your data once. The same agents then serve customers and teams wherever they are.
A branded chat assistant added with one line of code. It opens in each visitor's language and shows products, stores and order answers as cards.
Read the guide →A hosted assistant page for social bios, emails, messaging apps or a QR code in store. No website changes needed.
Read the guide →Merchandising, operations, marketing and finance agents for your staff, with roles and permissions for every teammate.
Read the guide →A REST API with streaming answers, so your app, CRM or contact centre can use the same agents and push data automatically.
Read the guide →One HTTPS call runs any agent on your data from your app, CRM or contact centre. Pick an example and run it live: this is the same stream your developers receive.
Press “Run it live” to stream a real answer from the demo store.
In production you call https://servicebuddy.com/api/v1 with your workspace's API key; this demo runs on a fictional store without a key.
In-depth guides to every agent, every language and how teams put them to work.
ServiceBuddy is the AI agent marketplace for retail: 47 live AI Agent Buddies today and 608 use cases in the catalogue, serving shoppers and every internal team in 11 la…
Every use case in the catalogue, grouped by business function and retail segment: 47 live today, the rest on the roadmap.
The six steps from a first conversation to agents serving your customers: workspace, data, agents, testing, launch and team. Most retailers are live within days.