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Retail AI agents · at your service

Your retail AI agent buddy,
at your service.

ServiceBuddy puts a team of AI agents at your service, day and night: helping shoppers find the right product, answering questions about orders and returns, and backing your staff with merchandising and operations insight. Connect your catalog, stores, orders and policies once; your buddy works in your brand, your rules and every language your shoppers speak.

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Free plan forever · no card required · live in under 15 minutes

ZAZahra Avenueالعربية
أبحث عن فستان سهرة أنيق بأقل من 400 درهم
وجدت لكِ ثلاثة فساتين أنيقة تناسب السهرة وكلها أقل من 400 درهم:
ONLY Women Yellow Dot…AED 204
Arrow Woman Printed M…AED 179
Arrow Woman Navy Blue…AED 179
✦ Personal Shoppersearch_products · max_price=400
🇫🇷 Français · €
🇹🇭 ไทย · ฿
🇮🇳 हिन्दी · ₹
27live agents
70use cases in the catalog
12retail domains
10languages, incl. Arabic RTL

Why we're called ServiceBuddy

Great retail is great service. We give every shopper and every team a helpful buddy that knows your catalog, your stores and your policies.

Service

Every agent serves a real retail moment: a shopper choosing a gift, a customer checking a return, a store manager planning stock, head office reviewing a promotion.

Buddy

Friendly, patient and always on, in the shopper's own language. And on your side: it explains, your rules decide. Prices, returns and permissions are never invented.

For everyone who serves

Shoppers, customer care, store staff and head office each get agents for their job, all from one connection to your data.

From data to live agents in three steps

1

Connect your data

Upload Parquet or CSV, or push it through the API. Your column names are mapped automatically to a standard Retail Data Model, with a data-quality report.

2

Agents switch on

Each agent declares the data it needs. As soon as your products, orders, stores or policies are in, the matching agents go live.

3

Go live everywhere

A branded shopper assistant on a link or your website (one line of code), a console for your team, and a REST API for your own apps.

Fluent in your shoppers' languages

Real conversations with our demo retailers' assistants, in 10 languages.

Can I return a dress I bought on sale?

Can I return a dress I bought on sale?

Policy answers grounded in the retailer's own return rules.

India · INR

Try it live ↗
  • Replies in the shopper's languageEvery message is answered in the language it was written in, from the languages you enable.
  • Finds products across languagesA question in Arabic, Thai or Vietnamese still finds products named in English: agents translate the search, not your catalog.
  • Right-to-left done properlyArabic chats, console and emails flip fully right-to-left, with proper Arabic typography.
  • Local money and hoursPrices in your currency and number format; opening hours in each store's local time.
  • Your brand voice everywhereYour name, colours, tagline and tone stay yours in every language.
  • A console your team can readYour staff can work in any of the 10 languages, from Arabic to Vietnamese.

Supported today: English · العربية · Français · Español · हिन्दी · ไทย

A catalog of specialist agents

Built as specs over shared, tenant-safe tools, so new use cases ship without new code.

Customer · Discovery & shopping

6 live

Personal Shopper · Shop the Look Stylist · Gift Finder

Customer · Service

5 live

Customer Care · Order Status (WISMO) · Store Locator

Store operations

2 live

Store Staff Copilot · Clienteling Assistant

Merchandising & assortment

4 live

Merchandising Copilot · Best & Worst Sellers · Assortment Gap Finder

Pricing & promotions

2 live

Price Architecture Analyst · Promotion Analyst

Inventory & supply chain

2 live

Stock-out Sentinel · Availability Checker

Marketing & CRM

2 live

Segment Builder · Campaign Copywriter

E-commerce & digital

1 live

Catalog Quality Auditor

Finance & performance

1 live

Daily Trading Summary

People & workforce

1 live

HR Policy Assistant

Sustainability & compliance

coming soon

Product claims checker

Executive & strategy

1 live

Weekly Business Review

Try it live, in 8 markets

The same platform, 8 fictional retailers: different brands, currencies, languages and return rules. Ask anything.

LP
Lunelle ParisMaison de mode & beauté · Paris
Français · EnglishEUR30-day returns
Open assistant ↗
ZA
Zahra AvenueFashion & beauty across the Gulf
العربية · EnglishAED14-day returns
Open assistant ↗
SL
Saffron LaneEveryday fashion & beauty, delivered across India
English · हिन्दीINR7-day returns
Open assistant ↗
MB
Malai BangkokThai street style & beauty, online and in store
ภาษาไทย · EnglishTHB14-day returns
Open assistant ↗
AM
Alma ModaModa y belleza para todo México
Español · EnglishMXN30-day returns
Open assistant ↗
SB
Sen BoutiqueThời trang & làm đẹp · Sài Gòn
Tiếng Việt · EnglishVND7-day returns
Open assistant ↗
K
KiranaFashion & kecantikan · Jakarta
Bahasa Indonesia · EnglishIDR7-day returns
Open assistant ↗
LS
Lumi SingaporeModern fashion & beauty · Singapore
English · 简体中文 · Bahasa MelayuSGD14-day returns
Open assistant ↗

The AI explains, code decides

Return eligibility, prices, quotas and permissions are enforced by deterministic rules. Agents explain the outcome; they can't invent it.

Your brand, not ours

Your name, colours and voice on every answer. Paid plans are fully white-label.

Built for every market

Shoppers write in their language; agents search your catalog and reply in theirs, with local currency and store hours.

Isolated by design

Each workspace has its own data store, search index, roles and API keys. Agents only ever see their own retailer's data.

Start free. Grow when it works.

Free

$0
  • 300 agent runs / month
  • 1,000 products
  • 3 agents
  • 2 languages
  • REST API & webhooks
  • White-label assistant
Start free

Starter

$149 / mo
  • 5,000 agent runs / month
  • 20,000 products
  • 10 agents
  • 5 languages
  • REST API & webhooks
  • White-label assistant
Start free, upgrade anytime

Growth

$990 / mo
  • 50,000 agent runs / month
  • 250,000 products
  • All agents
  • All languages
  • REST API & webhooks
  • White-label assistant
Start free, upgrade anytime

Enterprise

Custom
  • Custom agent runs
  • Unlimited products
  • All agents
  • All languages
  • REST API & webhooks
  • White-label assistant
Talk to sales

Prices in USD, billed monthly. Usage beyond plan limits is billed per agent run.

For retail groups

Multi-brand, multi-market rollouts with your security team in the loop.

Book a demo

From the blog

Deep dives into every agent, every language and how retailers use them.

Product
Product · 1 min read

Meet ServiceBuddy: your retail AI agent buddy, at your service

ServiceBuddy puts a team of AI agents at your service, for shoppers, customer care and your staff: 27 live today across 12 retail domains, in ten languages.
Languages
Languages · 2 min read

ServiceBuddy speaks your shoppers' languages

Real conversations in 10 languages, from Arabic to Vietnamese: how the assistant replies in the shopper's language, finds products across languages and handles right-to-…
Product
Product · 1 min read

How ServiceBuddy keeps answers honest: the AI explains, code decides

Why return eligibility, prices and permissions come from deterministic rules and your data, never from the language model's imagination.

All articles →

Your AI agent buddy can be at your service today.

Start free