The AI agent marketplace for retail
Discover specialist AI agents for every customer moment and every team, from the shop floor to the boardroom. Connect your data once, deploy the buddies you need, and let them serve shoppers and support your people around the clock, in eleven languages.
127 live today · 608 in the catalogue · no code required
Every buddy is a specialist with its own live demo. Pick one, ask a question in any of our 11 languages, and watch it work on real retail data.
Customer · Discovery & shopping
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer · Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer · Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer · Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Customer · Discovery & shopping
Shop the Look StylistBuilds a complete, coordinated outfit around any product or occasion using only real catalog items.
Merchandising & assortment
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Inventory & supply chain
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Store operations
Clienteling AssistantPrepares a client brief (tier, past orders) and suggests products to show a returning customer.
Marketing & CRM
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Customer · Discovery & shopping
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer · Discovery & shopping
Shop the Look StylistBuilds a complete, coordinated outfit around any product or occasion using only real catalog items.
Customer · Discovery & shopping
Gift FinderTurns "who it's for, occasion, budget" into a curated shortlist of gift ideas.
Customer · Discovery & shopping
Product ComparatorCompares 2–4 products side by side on price, colour, category, brand and suitability.
Customer · Discovery & shopping
Beauty AdvisorRecommends makeup, fragrance and personal-care products for a look, occasion or preference.
Customer · Discovery & shopping
Size & Fit AdvisorHelps shoppers choose a size from sizing policies and product details.
Customer · Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer · Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer · Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Customer · Service
Loyalty AssistantExplains membership tiers and benefits and the member's own status.
Customer · Service
Policy & FAQ BotInstant, cited answers from policies, FAQs and terms; the simplest deflection agent.
Customer · Discovery & shopping
Bundle BuilderBuilds "complete the set" bundles around a product, with the bundle total, from real catalog items.
Customer · Discovery & shopping
Occasion PlannerPlans outfits for a trip or a series of events, one look per day or occasion, within a budget.
Customer · Discovery & shopping
Replenishment ReminderLooks at what a member bought before and suggests what to reorder, from their own order history.
Customer · Service
Complaint TriageUnderstands a complaint, checks the order and policy, and replies with the right next step and urgency.
Customer · Service
Warranty & RepairsExplains what's covered for faulty items, checks the order dates and tells the customer what to do.
Customer · Discovery & shopping
Back-in-stock ConciergeTells shoppers whether an item is in stock and, if not, offers the closest available alternatives.
Customer · Discovery & shopping
Fragrance FinderRecommends fragrances by scent family, occasion and favourites, with sensible alternatives at different prices.
Customer · Discovery & shopping
Festive Gifting PlannerPlans gifts for Eid, Diwali, Lunar New Year or Christmas by recipient and budget, with one basket per person.
Customer · Discovery & shopping
Product Q&A AssistantAnswers detailed questions about a product from its details and the store's policies, citing what it used.
E-commerce & digital
Promo Code ExplainerExplains which promotions are running, what they apply to and why an offer did or didn't apply.
Omnichannel & fulfilment
Reserve and Try AssistantFinds which store has the item in stock so shoppers can reserve it and try it on.
E-commerce & digital
Checkout Help AssistantHelps shoppers with payment options, promo codes, delivery choices and checkout questions.
Customer · Service
Refund Status TrackerTells customers where their refund is, when it will land and why it might be delayed.
Customer · Discovery & shopping
Modest Fashion EditCurates modest outfits by occasion, fabric weight and coverage preferences from the current range.
Omnichannel & fulfilment
Endless Aisle OrderingWhen an item is out of stock in store, finds it elsewhere and explains how to get it delivered.
Customer · Service
Multilingual Customer CareAnswers orders, returns and policy questions in the shopper's own language, Arabic and Thai included.
Customer · Service
Delivery ReschedulerChecks an order's delivery status and explains the options to change the date, address or method.
Customer · Service
Damaged Item ResolverHandles items that arrived damaged or faulty: checks the order and policy and sets out the remedy.
Customer · Service
Missing Parcel InvestigatorLooks into parcels marked delivered but not received and explains the next steps and timelines.
Customer · Service
Payment Issue ResolverExplains payment methods, failed or double charges and refund timings for an order.
Customer · Service
Return Label HelperChecks if an item can be returned and walks the shopper through getting the label and dropping it off.
Customer · Service
Account & Privacy HelperAnswers questions about accounts, personal data, marketing preferences and data deletion requests.
Customer · Discovery & shopping
Wishlist & Price-drop FinderFinds the products you're watching that are on offer now, and the current promotions that apply.
Customer · Discovery & shopping
Click & Collect AssistantFinds a nearby store with the item in stock for pickup and explains how collection works.
Merchandising & assortment
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Merchandising & assortment
Best & Worst SellersRanks SKUs and categories by revenue or units for any period and department.
Merchandising & assortment
Assortment Gap FinderFinds under-represented colours, price points or categories versus demand.
Merchandising & assortment
Product CopywriterWrites SEO-friendly titles, descriptions and bullet highlights from product data.
Pricing & promotions
Price Architecture AnalystExplains price ladders and positioning by category, brand and department.
Pricing & promotions
Promotion AnalystEvaluates promotions and markdown candidates from sales velocity and stock.
E-commerce & digital
Catalog Quality AuditorFinds products with missing prices, images, descriptions or attributes.
Merchandising & assortment
Range Review PrepPrepares a category range review: mix, sales, winners, losers and what to add or cut.
Merchandising & assortment
Size-curve OptimiserCompares sizes sold with sizes bought to suggest a better size curve for the next buy.
Merchandising & assortment
Trend ScoutSpots what is accelerating in your own sales: categories, colours and brands growing fastest.
Merchandising & assortment
Product Attribute EnricherSuggests missing attributes (colour, occasion, season, style) and better descriptions from product data.
Pricing & promotions
Markdown AdvisorFinds slow sellers with too much stock and suggests markdown depth and timing.
Pricing & promotions
Price Sensitivity ExplainerShows how sales respond across price points and during promotions, in plain language.
E-commerce & digital
Promo Code ExplainerExplains which promotions are running, what they apply to and why an offer did or didn't apply.
E-commerce & digital
Site Merchandising AssistantRecommends which products to feature on category pages from sales, stock and newness.
Merchandising & assortment
Range Rationalisation AdvisorIdentifies tail SKUs to delist using sales, stock and range overlap, with the revenue at stake.
Pricing & promotions
Key Value Item IdentifierIdentifies the items that shape price perception, from purchase frequency and reach across customers.
Pricing & promotions
Promotion Cannibalisation CheckerChecks whether a promotion's uplift came at the expense of other products or later sales.
Pricing & promotions
Price Change Impact SimulatorEstimates the volume and revenue effect of a proposed price change before it is approved.
Pricing & promotions
Full Price Sell-through TrackerTracks sell-through by style so first markdowns land at the right time.
Pricing & promotions
Personalised Offer EnginePicks the best offer per customer group from what they buy and the promotion budget.
Pricing & promotions
Event Pricing CoordinatorChecks the promotion calendar for overlapping or conflicting offers before a sale event.
Pricing & promotions
Promotion plannerPlans the next promotion calendar from past promotion results and category sales.
Merchandising & assortment
Festive Season Range PlannerPlans festive ranges (Ramadan, Diwali, Lunar New Year, Christmas) from category performance and catalogue depth.
E-commerce & digital
Checkout Help AssistantHelps shoppers with payment options, promo codes, delivery choices and checkout questions.
Merchandising & assortment
Accessory Attach PlannerFinds which accessories sell with each hero category and plans what to range beside it.
Merchandising & assortment
Shade Range PlannerCompares shade (colour) sales with the shades stocked to plan the beauty range.
Merchandising & assortment
Size Curve by RegionBuilds size curves per city so buys match local size demand.
Merchandising & assortment
Store Clustering EngineGroups stores by what sells where, so ranges and space can be tailored for each cluster.
Merchandising & assortment
Lookbook BuilderBuilds a themed lookbook of complete outfits from the current range, with prices and copy.
Pricing & promotions
Promotion Compliance CheckerChecks live promotions for overlaps, expired offers still running and discounts outside guardrails.
Pricing & promotions
Mega Sale Event PlannerPlans a big sale event (11.11, Black Friday, White Friday): categories, discounts, stock and timing.
Store operations
Store Staff CopilotStore associates ask about products, policies, stock and hours from the shop floor.
Store operations
Clienteling AssistantPrepares a client brief (tier, past orders) and suggests products to show a returning customer.
Inventory & supply chain
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Inventory & supply chain
Availability CheckerChecks stock for a product across stores and warehouses.
Store operations
Visual Merchandising GuideSuggests what to put in windows and front tables from best sellers, stock and current promotions.
Inventory & supply chain
Store Rebalancing PlannerSuggests stock transfers between locations, from where stock sits to where it sells.
Inventory & supply chain
PO Status TrackerShows what's on order, where stock is short despite open orders, and what to chase.
Inventory & supply chain
Allocation AdvisorRecommends how to split incoming or available stock across locations by sales and current cover.
Store operations
Stock Count AssistantPlans cycle counts by location and value, prioritising fast sellers and suspicious stock.
Store operations
Size Availability Gap CheckerFinds best-selling styles with key sizes missing in stock so the team can transfer or reorder.
Marketing & CRM
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Marketing & CRM
Campaign CopywriterDrafts campaign emails, push and social copy featuring real products.
Finance & performance
Daily Trading SummarySummarises sales, units and mix for the latest period vs the prior one.
People & workforce
HR Policy AssistantAnswers employee questions from HR policies and handbooks.
Executive & strategy
Weekly Business ReviewExecutive one-pager on sales, assortment and operational highlights with recommendations.
Marketing & CRM
Churn Win-backFinds lapsed members, sizes the opportunity and drafts a win-back message with real products.
Marketing & CRM
Campaign Post-mortemReviews a promotion's results: sales during vs before, by category, with lessons for next time.
Marketing & CRM
Influencer Brief GeneratorWrites a creator brief with the products to feature, key messages and do's and don'ts.
People & workforce
Onboarding BuddyHelps new joiners with their first weeks, from the staff handbook and policies.
Marketing & CRM
Campaign Brief BuilderTurns a commercial goal into a campaign brief with audience, message, products, channels and KPIs.
People & workforce
Job Description WriterWrites inclusive job descriptions for store and head-office roles, aligned with the staff handbook.
Marketing & CRM
Loyalty Programme DesignerAnalyses spend and frequency by tier and proposes earn, burn and tier changes with their likely cost.
Marketing & CRM
Ramadan Campaign PlannerPlans Ramadan and Eid campaigns with timing, hero products, offers and channels.
Marketing & CRM
Beauty Sampling ProgrammeTargets free samples at customers most likely to convert to full-size beauty purchases.
Marketing & CRM
Paid Search Keyword ManagerBuilds keyword lists and negatives by category from the catalogue and best sellers.
Executive & strategy
Peak Trading War RoomA live peak-trading view of sales, stock risks and fulfilment backlog for leadership.
People & workforce
Training coachShort product and service training for store staff, with a quiz built from real products and policies.
Finance & performance
Rolling Forecast UpdaterUpdates the revenue forecast from the latest monthly trading and explains what changed.
Executive & strategy
Board Meeting PrepDrafts a board pack summary: trading, top categories, stock risks and the decisions to take.
E-commerce & digital
Search-gap finderFinds zero-result and low-conversion site searches and fixes.
Marketing & CRM
Review responderDrafts on-brand replies to product and store reviews.
Customer · Discovery & shopping
Medicine Interaction CheckerChecks a basket of OTC products and supplements for known interactions and advises speaking to a pharmacist.
Customer · Service
Ski and Bike Rental BookerBooks ski, snowboard and bike rentals with correct sizing and collection times.
Restaurant & café operations
Kitchen Waste TrackerLogs kitchen and plate waste by reason and dish, and suggests prep and portion changes.
Category management & buying
Beauty Brand Partner EvaluatorEvaluates beauty brands to onboard or exit based on growth, exclusivity and counter productivity.
Marketing & CRM
Social Listening DigestSummarises brand mentions, sentiment shifts and emerging issues across social platforms each day.
Marketplace operations
Seller Fraud DetectorFlags sellers with fake listings, counterfeit risk, review manipulation or suspicious bank detail changes.
Store operations
Pharmacy Workflow AssistantPrioritises prescription preparation queues and flags checks needed before dispensing.
Inventory & supply chain
Serialised Stock TrackerTracks high-value devices by serial number through the supply chain to cut loss and fraud.
Loss prevention
Online Payment Fraud ScreenerScores online orders for fraud risk and routes risky ones for review before shipment.
Malls & leisure destinations
Visitor ConciergeHelps visitors find stores, restaurants, toilets and services and plans their route through the mall.
People & workforce
Attrition Risk PredictorPredicts which teams face high turnover risk and suggests retention actions.
IT & data
IT Service Desk AgentResolves common store IT issues such as till errors, printer faults and password resets.
Supported today: English · العربية · Français · Español · Italiano · हिन्दी · ไทย · Tiếng Việt · Bahasa Indonesia · Bahasa Melayu · 简体中文 · Request your language →
● 121 live buddies
Fashion & apparelA personal stylist in every pocketOutfits, sizes, fragrances and gifts, in the shopper's own language.See the buddies →
● 105 live buddies
Grocery & foodWeekly shops, made effortlessReorder reminders, back-in-stock alerts and gift ideas that fit the budget.See the buddies →
● 108 live buddies
Electronics & appliancesExpert advice on every specComparisons, compatibility and warranty answers that turn browsers into buyers.See the buddies →
● 114 live buddies
Beauty & personal careYour beauty advisor, always onShades, scents and routines matched to every customer.See the buddies →
● 106 live buddies
Home, furniture & DIYRooms planned, projects sortedRoom ideas, bundles and delivery questions answered instantly.See the buddies →
● 115 live buddies
Sports & outdoorsGear that fits the gameSizing, fitting and kit advice for every sport and level.See the buddies →
● 110 live buddies
Luxury, watches & jewelleryClienteling at its finestClient briefs, appointments and gifting with a white-glove touch.See the buddies →
● 108 live buddies
Pharmacy & healthCare with clear answersProduct guidance, reminders and policies, always within safe limits.See the buddies →
● 111 live buddies
Toys, kids & babyThe right gift for every ageAge-smart toy finders, party planners and sizes that grow with them.See the buddies →
● 105 live buddies
Pet careHappy pets, loyal ownersFood, grooming and accessories suited to every breed and age.See the buddies →
● 105 live buddies
Books, media & giftsYour next favourite readRecommendations, gift messages and events for book lovers.See the buddies →
● 106 live buddies
AutomotiveThe right part, first timeFitment checks and service answers for every vehicle.See the buddies →
● 126 live buddies
Department stores & marketplacesEvery department, one assistantCross-category search, registries and seller tools at scale.See the buddies →
● 105 live buddies
Convenience & fuelFast answers for fast stopsMeal deals, restocking and franchisee support around the clock.See the buddies →
● 106 live buddies
Restaurants & cafésOrders, menus and guests, handledOrder-ahead, allergen answers, menu engineering and labour planning.See the buddies →
● 105 live buddies
Shopping malls & leisureA concierge for the whole mallVisitor help, tenant insights, events and parking in one place.See the buddies →
Upload files or send them through the API. Your fields are mapped automatically to a standard data model for your industry, with a data-quality report.
Read the guide → 2Each agent declares the data it needs. As soon as that data is in place, the agent is ready to switch on.
Read the guide → 3A branded assistant on your website or a shareable link, a console for your team, and a REST API for your own applications.
Read the guide →Live today for retail and e-commerce, from the shopper's first question to the weekly business review. The platform is built to serve more industries as their agents are ready.
Personal Shopper · Shop the Look Stylist · Gift Finder
Customer · Service18 live agentsCustomer Care · Order Status (WISMO) · Store Locator
Store operations5 live agentsStore Staff Copilot · Clienteling Assistant · Visual Merchandising Guide
Merchandising & assortment15 live agentsMerchandising Copilot · Best & Worst Sellers · Assortment Gap Finder
Pricing & promotions13 live agentsPrice Architecture Analyst · Promotion Analyst · Markdown Advisor
Inventory & supply chain5 live agentsStock-out Sentinel · Availability Checker · Store Rebalancing Planner
Marketing & CRM10 live agentsSegment Builder · Campaign Copywriter · Churn Win-back
E-commerce & digital4 live agentsCatalog Quality Auditor · Promo Code Explainer · Site Merchandising Assistant
Finance & performance2 live agentsDaily Trading Summary · Rolling Forecast Updater
People & workforce4 live agentsHR Policy Assistant · Onboarding Buddy · Job Description Writer
Executive & strategy3 live agentsWeekly Business Review · Peak Trading War Room · Board Meeting Prep
Customer insight & research4 live agentsBasket Affinity Analyst · Customer Lifetime Value Model · Style Preference Profiler
Replenishment & forecasting10 live agentsSafety Stock Optimiser · Phantom Inventory Detector · Seasonal Build Planner
Training & internal comms5 live agentsNew Range Briefing Pack · Micro-learning Builder · Role-play Sales Trainer
Omnichannel & fulfilment5 live agentsReserve and Try Assistant · Collection Order Chaser · Endless Aisle Ordering
Brand & creative3 live agentsNaming and Tagline Generator · Heritage Storytelling Writer · In-store POS Designer
Category management & buying2 live agentsCategory Strategy Writer · Buy Depth Recommender
Quick commerce & dark stores1 live agentBasket Completion Nudger
IT & data1 live agentReport Request Assistant
Loss prevention1 live agentRefund Fraud Detector
Drag to turn Buddy around
Meet Buddy
Buddy wears a shop cap because every agent is built for retail, and a screen face because there's real AI behind it, working on your catalog, stock, orders and policies.
Try a live agent →The name says what we do. Every agent on ServiceBuddy is designed to serve: your customers when they need an answer, and your teams when they need a decision.
Agents handle real moments of service, from a customer comparing products or checking an order to a manager reviewing performance, consistently and around the clock.
See customer-facing buddies →Courteous, accurate and available in your customers' languages. Agents explain outcomes while your business rules decide them, so prices, eligibility and permissions are never invented.
How we keep answers honest →Customer service, sales, operations and leadership each get agents for their work, all running on one secure connection to your data.
See buddies for your teams →Eligibility, prices, limits and permissions are enforced by deterministic rules. Agents explain the outcome; they cannot invent it.
Your name, colours and tone of voice on every answer, with fully white-label options.
Customers write in their own language; agents search your data and reply in theirs, with local currency, formats and opening hours.
Each workspace has its own data store, search index, roles and API keys. Agents only ever see their own organisation's data.
Connect your data once. The same agents then serve customers and teams wherever they are.
A branded chat assistant added with one line of code. It opens in each visitor's language and shows products, stores and order answers as cards.
See it on a demo website →A hosted assistant page for social bios, emails, messaging apps or a QR code in store. No website changes needed.
Read the guide →Merchandising, operations, marketing and finance agents for your staff, with roles and permissions for every teammate.
Read the guide →A REST API with streaming answers, so your app, CRM or contact centre can use the same agents and push data automatically.
Read the guide →One HTTPS call runs any agent on your data from your app, CRM or contact centre. Pick an example and run it live: this is the same stream your developers receive.
Press “Run it live” to stream a real answer from the demo store.
In production you call https://servicebuddy.com/api/v1 with your workspace's API key; this demo runs on a fictional store without a key.
In-depth guides to every agent, every language and how teams put them to work.
ServiceBuddy is the AI agent marketplace for retail: 127 live AI Agent Buddies today and 608 use cases in the catalogue, serving shoppers and every internal team in 11 l…
1 live agent (Refund Fraud Detector) and 11 on the roadmap: what each does, the data it needs and the questions it answers.
Answers orders, returns and policy questions in the shopper's own language, Arabic and Thai included. Who it's for, the questions it answers, the data it needs and how t…
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