AI agents for discovery & shopping
6 live agents (Personal Shopper, Shop the Look Stylist, Gift Finder…) and 6 on the roadmap: what each does, the data it needs and the questions it answers.
Shoppers rarely know the exact product name. These agents turn a question like "a black dress for a wedding under 80 euros" into real products from your catalog, in the shopper's own language.
6 agents you can switch on today
Personal Shopper
Finds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Products
Tools it uses: semantic product search with filters (price, colour, category); full product details
Ask it, for example:
- "A flowy summer dress for a beach wedding under $50"
- "White sneakers for men"
- "A gift for my mom who loves bags"
Shop the Look Stylist
Builds a complete, coordinated outfit around any product or occasion using only real catalog items.
Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Products
Tools it uses: semantic product search with filters (price, colour, category); outfit and cross-sell builder; full product details
Ask it, for example:
- "Build me a party look with heels and a clutch"
- "What goes with a navy blazer?"
Gift Finder
Turns "who it's for, occasion, budget" into a curated shortlist of gift ideas.
Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Products
Tools it uses: semantic product search with filters (price, colour, category)
Ask it, for example:
- "Birthday gift for a 25-year-old man who likes sport, under $60"
Product Comparator
Compares 2–4 products side by side on price, colour, category, brand and suitability.
Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Products
Tools it uses: semantic product search with filters (price, colour, category); full product details
Ask it, for example:
- "Compare your top two black handbags"
Beauty Advisor
Recommends makeup, fragrance and personal-care products for a look, occasion or preference.
Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Products
Tools it uses: semantic product search with filters (price, colour, category)
Ask it, for example:
- "A long-lasting red lipstick and a matching nail polish"
- "A fresh perfume for summer"
Size & Fit Advisor
Helps shoppers choose a size from sizing policies and product details.
Who it's for: Shoppers (shopper assistant on your website or a link)
Data it needs: Products, Knowledge docs
Tools it uses: search over your policies and FAQs, with citations; full product details
Ask it, for example:
- "I'm usually between M and L, what should I pick for a blazer?"
Coming next
- Replenishment reminder: Nudges customers to reorder consumables (beauty
- Visual search: Finds similar products from a customer photo or screenshot.
- Wishlist & price-drop alerts: Watches saved items and messages the shopper when prices drop.
- Bundle builder: Creates "complete the set" bundles with bundle pricing.
- Occasion planner: Plans outfits for a multi-day trip or event calendar.
- Kids growth sizer: Suggests kids' sizes as children grow
How to turn them on
- Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
- Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
- Install, add your own instructions, and test in the Playground.
Related articles
AI agents for service
5 live agents (Customer Care, Order Status (WISMO), Store Locator…) and 6 on the roadmap: what each does, the data it needs and the questions it answers.
AI agents for store operations
2 live agents (Store Staff Copilot, Clienteling Assistant) and 4 on the roadmap: what each does, the data it needs and the questions it answers.
AI agents for merchandising & assortment
4 live agents (Merchandising Copilot, Best & Worst Sellers, Assortment Gap Finder…) and 4 on the roadmap: what each does, the data it needs and the questions it answers.