AI agents for people & workforce
1 live agent (HR Policy Assistant) and 2 on the roadmap: what each does, the data it needs and the questions it answers.
Answer staff questions about HR policies from your own handbook.
1 agent you can switch on today
HR Policy Assistant
Answers employee questions from HR policies and handbooks.
Who it's for: Your team (console, API)
Data it needs: Knowledge docs
Tools it uses: search over your policies and FAQs, with citations
Ask it, for example:
- "What is the staff discount policy?"
Coming next
- Shift planner: Builds rotas from footfall forecasts and availability.
- Onboarding buddy: Guides new joiners through training and SOPs.
How to turn them on
- Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
- Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
- Install, add your own instructions, and test in the Playground.
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