Retailers · Convenience & fuel
Fast answers for fast stops. Meal deals, restocking and franchisee support around the clock.
Built for Convenience chains, forecourt shops, franchised neighbourhood stores and 24-hour formats.
Specialist AI Agent Buddies for this kind of retail. Each one is live: open it and ask a sample question.
Customer Care & Service
Allergen Information AssistantAnswers allergen and may-contain questions for packaged, fresh, bakery and deli products, with the source.
Store & Service Operations
Bakery Bake PlanPlans bake-off quantities by hour from sales patterns so shelves are full without waste.
Merchandising & Pricing
Closing Time Fresh MarkdownSets end-of-day reductions on fresh items by remaining stock, sales pace and the markdown policy.
Finance, Risk & Compliance
Surplus Food RedistributionFinds surplus food that can still be donated before it expires and reports donations and waste avoided.
Store & Service Operations
Allergen Label VerifierChecks product data for allergen declarations that don't match the product name, description or claims.
Supply Chain & Fulfilment
Cold Chain MonitorMonitors temperatures across stores, the distribution centre and trucks and flags breaches before stock is lost.
Supply Chain & Fulfilment
Dark Store Stock Accuracy MonitorSpots stock mismatches from failed picks and triggers recounts to protect order fill.
Shopping & Discovery
Dietary Filter AssistantFinds products that fit allergies, halal, kosher, vegan or low-sugar needs, explaining each ingredient flag.
Store & Service Operations
Expiry Date TrackerTracks short-dated stock by aisle and prompts staff to reduce, rotate or remove it.
Store & Service Operations
FIFO Rotation CheckerChecks first-expiry-first-out rotation from batch dates and flags stock that missed rotation.
Store & Service Operations
Food Recall CoordinatorCoordinates food recalls across stores with removal tasks, customer notices and confirmation tracking.
Store & Service Operations
Food Supplier Quality MonitorTracks supplier quality complaints, audit scores, delivery performance and certificates for food products.
Store & Service Operations
HACCP Log AssistantGuides staff through HACCP checks, reviews temperature records and lists corrective actions due.
Supply Chain & Fulfilment
Perishables Ordering AssistantOrders fresh produce, meat and dairy daily by shelf life, sales forecast and waste history.
Supply Chain & Fulfilment
Quick Commerce Range SelectorChooses the SKUs each dark store should carry from local demand and margin.
Customer Care & Service
Rider ETA UpdaterTells customers where their express or delivery order is, when it will arrive, and handles delay questions.
Store & Service Operations
Temperature Check LoggerShows the latest fridge, freezer and hot-hold readings and alerts when a unit is out of range.
Shopping & Discovery
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer Care & Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer Care & Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer Care & Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Merchandising & Pricing
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Supply Chain & Fulfilment
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Marketing & Customer Insight
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Shopping & Discovery
Meal Deal BuilderBuilds the best-value meal deal combination from what is in stock at the shopper's store.
Shopping & Discovery
Fuel and Car Wash OffersShows current fuel discounts, car wash bundles and loyalty offers for the shopper's chosen station.
Shopping & Discovery
Grab-and-go Pre-orderLets commuters pre-order coffee and breakfast for collection at a chosen time.
Customer Care & Service
Bill Payment and Top-up HelperGuides customers through in-store bill payments, mobile top-ups and parcel lockers, and resolves failed transactions.
Merchandising & Pricing
Cluster Planogram PlannerCreates planograms per convenience store cluster, such as office, residential or forecourt, from mission data.
Merchandising & Pricing
Impulse Range SelectorSelects counter and checkout impulse lines per store from footfall, mission and margin.
Merchandising & Pricing
Fuel Pump PromotionsLinks fuel purchases to in-store offers and measures how pump promotions drive shop sales.
Marketing & Customer Insight
Commuter Offer TargetingTargets morning and evening commuter offers by store location and time of day.
Strategy & Growth
Convenience Franchisee Support DeskAnswers convenience franchisee questions on ordering, store systems, promotions and fee statements around the clock.
Strategy & Growth
Dealer Station SupportAnswers dealer-operated fuel station questions on pricing, supply and brand standards.
Store & Service Operations
Forecourt Safety CheckerRuns forecourt safety and fuel spill checks and logs pump faults for repair.
Store & Service Operations
Fresh Food Store OrderingHelps convenience staff order sandwiches, salads and bakery for the next day from sales, weather and waste.
Store & Service Operations
Hot Food Waste TrackerTracks hot-food cabinet waste by item and hour and adjusts cooking batches to cut waste.
Supply Chain & Fulfilment
Snack Restock PlannerPlans snack, drinks and tobacco restocks between deliveries based on fast-moving lines.
Supply Chain & Fulfilment
Cold Drinks Fill PlannerPlans chiller fills by weather and time of day so cold drinks are always available.
Supply Chain & Fulfilment
Store Delivery Window PlannerPlans night and early-morning deliveries to small stores with access and noise restrictions.
Finance, Risk & Compliance
Fuel Drive-off PreventionFlags drive-off risks and records incidents with plate details for follow-up.
Store & Service Operations
Hot Food Hold Time MonitorTracks hold times for hot food and coffee and prompts staff to discard on time.
Finance, Risk & Compliance
Fuel Margin TrackerTracks fuel margins daily against wholesale costs and competitor pump prices.
Finance, Risk & Compliance
Licensing Compliance AssistantTracks alcohol, tobacco and lottery licences per store with their conditions and renewal dates.
Strategy & Growth
Forecourt Site EvaluatorEvaluates fuel and convenience sites using traffic counts, competition and access.
How these buddies package into our eight solutions, with today's numbers for your kind of retail.
Give store and service teams a copilot for every shift.
Explore the solution → Supply Chain & FulfilmentKeep the right stock in the right place, from supplier to doorstep.
Explore the solution → Customer Care & ServiceAnswer orders, returns and policy questions 24/7, and hand over to a person when it matters.
Explore the solution → Shopping & DiscoveryTurn browsers into buyers with a personal shopper in every language.
Explore the solution → Merchandising & PricingRange, price and promote with answers from your own sales and stock data.
Explore the solution → Finance, Risk & ComplianceProtect margin and stay compliant, with every number traceable.
Explore the solution → Marketing & Customer InsightKnow your customers and reach them with campaigns that land.
Explore the solution → Strategy & GrowthBoard-ready insight and growth planning for leadership.
Explore the solution →
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