Retailers · Department stores & marketplaces

AI for Department stores & marketplaces

Every department, one assistant. Cross-category search, registries and seller tools at scale.

Built for Department stores, multi-category retailers and online marketplaces.

  • One assistant across every department and brand
  • Category, space and promotion decisions backed by data
  • Concessions, sellers and services managed in one place

Built for Department stores & marketplaces

Specialist AI Agent Buddies for this kind of retail. Each one is live: open it and ask a sample question.

📊 ● Live demo

Merchandising & Pricing

Brand Onboarding Assessor

Assesses whether a new brand fits your range: price position, category gaps and overlap with current brands.

For your team
Try it live →
🤝 ● Live demo

Store & Service Operations

Clienteling Assistant

Prepares a client brief (tier, past orders) and suggests products to show a returning customer.

For your team
Try it live →
🛍️ ● Live demo

Shopping & Discovery

Fabric & Care Guide

Answers fabric, care-label and washing questions so clothes last longer, and suggests easy-care pieces.

For customers
Try it live →
📊 ● Live demo

Merchandising & Pricing

Line Plan Builder

Builds a seasonal line plan with option counts, price ladders and drops per category from sales and range data.

For your team
Try it live →
📦 ● Live demo

Supply Chain & Fulfilment

Seasonal Stock Planner

Plans stock for a season or event by category and location from recent sales, cover and stock on hand.

For your team
Try it live →
👗 ● Live demo

Shopping & Discovery

Shop the Look Stylist

Builds a complete, coordinated outfit around any product or occasion using only real catalog items.

For customers
Try it live →
🛠️ ● Live demo

Customer Care & Service

Warranty & Repairs

Explains what's covered for faulty items, checks the order dates and tells the customer what to do.

For customers
Try it live →
💅 ● Live demo

Store & Service Operations

Beauty Advisor Training

Trains counter staff on beauty products, routines and how to recommend them.

For your team
Try it live →
📊 ● Live demo

Merchandising & Pricing

Beauty Brand Partner Evaluator

Evaluates beauty brands to grow, keep or exit, from sales, growth, range productivity and returns.

For your team
Try it live →
🧴 ● Live demo

Marketing & Customer Insight

Beauty Sampling Programme

Targets free samples at customers most likely to convert to full-size beauty purchases.

For your team
Try it live →
🛍️ ● Live demo

Shopping & Discovery

Capsule Wardrobe Builder

Builds a mix-and-match capsule wardrobe from the catalogue around your budget, style and climate.

For customers
Try it live →
📣 ● Live demo

Marketing & Customer Insight

Client Event Planner

Plans an exclusive client event with a guest list of top customers by city, spend and favourite categories.

For your team
Try it live →

More specialist buddies

🌸 ● Live demo

Shopping & Discovery

Fragrance Finder

Recommends fragrances by scent family, occasion and favourites, with sensible alternatives at different prices.

For customers
Try it live →
🎁 ● Live demo

Supply Chain & Fulfilment

Gift Set Demand Planner

Plans festive gift and beauty demand from monthly sales patterns and current stock.

For your team
Try it live →
🎬 ● Live demo

Marketing & Customer Insight

Influencer Brief Generator

Writes a creator brief with the products to feature, key messages and do's and don'ts.

For your team
Try it live →
🛍️ ● Live demo

Shopping & Discovery

Jewellery Sizing Guide

Guides ring, bangle and bracelet sizing at home and suggests pieces in the right size and style.

For customers
Try it live →
📊 ● Live demo

Merchandising & Pricing

Lookbook Builder

Builds a themed lookbook of complete outfits from the current range, with prices and copy.

For your team
Try it live →
🧕 ● Live demo

Shopping & Discovery

Modest Fashion Edit

Curates modest outfits by occasion, fabric weight and coverage preferences from the current range.

For customers
Try it live →
🗓️ ● Live demo

Shopping & Discovery

Occasion Planner

Plans outfits for a trip or a series of events, one look per day or occasion, within a budget.

For customers
Try it live →
📏 ● Live demo

Shopping & Discovery

Size & Fit Advisor

Helps shoppers choose a size from sizing policies and product details.

For customers
Try it live →
🏬 ● Live demo

Store & Service Operations

Size Availability Gap Checker

Finds best-selling styles with key sizes missing in stock so the team can transfer or reorder.

For your team
Try it live →
🛍️ ● Live demo

Shopping & Discovery

Skincare & Make-up Routine Builder

Builds a simple morning and evening routine by skin type and look, using products from the catalogue.

For customers
Try it live →
📊 ● Live demo

Merchandising & Pricing

Trend-to-Buy Translator

Turns a trend into a buy plan: which categories, how many options, what depth and price points, checked against sales.

For your team
Try it live →
🔗 ● Live demo

Merchandising & Pricing

Accessory Attach Planner

Finds which accessories sell with each hero category and plans what to range beside it.

For your team
Try it live →
💄 ● Live demo

Shopping & Discovery

Beauty Advisor

Recommends makeup, fragrance and personal-care products for a look, occasion or preference.

For customers
Try it live →
📏 ● Live demo

Merchandising & Pricing

Buy Depth Recommender

Recommends buy depth per option from how similar past styles sold.

For your team
Try it live →
🏬 ● Live demo

Supply Chain & Fulfilment

Concession Stock Visibility

Shows each brand its stock, sales and cover so brand partners replenish on time.

For your team
Try it live →
📶 ● Live demo

Merchandising & Pricing

Full Price Sell-through Tracker

Tracks sell-through by style so first markdowns land at the right time.

For your team
Try it live →
🎨 ● Live demo

Merchandising & Pricing

Shade Range Planner

Compares shade (colour) sales with the shades stocked to plan the beauty range.

For your team
Try it live →
🗺️ ● Live demo

Merchandising & Pricing

Size Curve by Region

Builds size curves per city so buys match local size demand.

For your team
Try it live →
📐 ● Live demo

Merchandising & Pricing

Size-curve Optimiser

Compares sizes sold with sizes bought to suggest a better size curve for the next buy.

For your team
Try it live →
👠 ● Live demo

Marketing & Customer Insight

Style Preference Profiler

Profiles customer style clusters from purchases by colour, category and price to guide ranging.

For your team
Try it live →
🛍️ ● Live demo

Shopping & Discovery

Trip Kit Checklist

Builds a packing and kit list for a trip by destination, season and length, with products to buy.

For customers
Try it live →

Coming soon for this kind of retail

🛍️ Coming soon

Shopping & Discovery

Marketplace Seller Q&A

Answers shopper questions about marketplace sellers, shipping origin, returns and who handles warranty.

For customers
On the roadmap
🛍️ Coming soon

Shopping & Discovery

Gift Registry Manager

Creates and manages wedding and celebration registries across departments, with group gifting options.

For customers
On the roadmap
🛍️ Coming soon

Shopping & Discovery

Personal Shopping Appointment

Books a personal shopper session across departments with a rail pre-selected from the shopper's brief.

For customers
On the roadmap
💬 Coming soon

Customer Care & Service

Marketplace Dispute Mediator

Mediates disputes between shoppers and marketplace sellers, applying platform guarantees fairly.

For customers
On the roadmap
📊 Coming soon

Merchandising & Pricing

Concession Mix Optimiser

Evaluates concession and own-bought brand mix by floor and recommends space swaps on profitability.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Seller Onboarding Assistant

Guides new marketplace sellers through registration, document checks, catalogue upload and first listing.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Seller Performance Monitor

Scores marketplace sellers on late shipments, cancellations and complaints and triggers warnings.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Seller Fee and Payout Explainer

Answers seller questions about commission, fees and payout timing with a line-by-line breakdown.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Buy Box Rules Analyst

Explains which offer wins the buy box and why, and simulates rule changes on price and delivery.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Seller Fraud Detector

Flags sellers with fake listings, counterfeit risk, review manipulation or suspicious bank detail changes.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Prohibited Listing Screener

Screens new listings for prohibited, restricted or counterfeit products by country rules.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Seller Growth Coach

Gives sellers tailored advice on pricing, content and advertising to grow sales on the marketplace.

For your team
On the roadmap
🏪 Coming soon

Strategy & Growth

Cross-border Seller Compliance

Checks cross-border sellers for import rules, tax registration and labelling needs in each destination country.

For your team
On the roadmap
🔗 Coming soon

Supply Chain & Fulfilment

Split Order Coordinator

Coordinates orders split between own stock and marketplace sellers so customers get one experience.

For your team
On the roadmap
💹 Coming soon

Finance, Risk & Compliance

Concession Settlement Calculator

Calculates concession partner settlements from sales, commission and agreed deductions.

For your team
On the roadmap
💹 Coming soon

Finance, Risk & Compliance

Marketplace Seller Payout Reconciler

Reconciles seller payouts against orders, commissions, returns and penalties before each settlement run.

For your team
On the roadmap
📐 Coming soon

Strategy & Growth

Floor Space Reallocation Planner

Plans changes to department floor space, escalator flows and anchor brand positions.

For your team
On the roadmap

The solutions behind it

How these buddies package into our eight solutions, with today's numbers for your kind of retail.

Shopping & Discovery

Turn browsers into buyers with a personal shopper in every language.

11 specialist buddies · 14 for every retailer Shop the Look Stylist, Beauty Advisor, Size & Fit Advisor Explore the solution →
Merchandising & Pricing

Range, price and promote with answers from your own sales and stock data.

11 specialist buddies · 28 for every retailer Size-curve Optimiser, Full Price Sell-through Tracker, Accessory Attach Planner Explore the solution →
Marketing & Customer Insight

Know your customers and reach them with campaigns that land.

4 specialist buddies · 18 for every retailer Influencer Brief Generator, Beauty Sampling Programme, Style Preference Profiler Explore the solution →
Supply Chain & Fulfilment

Keep the right stock in the right place, from supplier to doorstep.

3 specialist buddies · 23 for every retailer Gift Set Demand Planner, Concession Stock Visibility, Seasonal Stock Planner Explore the solution →
Store & Service Operations

Give store and service teams a copilot for every shift.

3 specialist buddies · 18 for every retailer Clienteling Assistant, Beauty Advisor Training, Size Availability Gap Checker Explore the solution →
Customer Care & Service

Answer orders, returns and policy questions 24/7, and hand over to a person when it matters.

1 specialist buddy · 23 for every retailer Warranty & Repairs Explore the solution →
Finance, Risk & Compliance

Protect margin and stay compliant, with every number traceable.

14 for every retailer Explore the solution →
Strategy & Growth

Board-ready insight and growth planning for leadership.

12 for every retailer Explore the solution →

See it working as one assistant

In our demo stores, these buddies work together behind one branded assistant, each in its local language.

Other kinds of retail