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Retailers · Luxury, watches & jewellery
Clienteling at its finest. Client briefs, appointments and gifting with a white-glove touch.
Built for Luxury maisons, watch and jewellery retailers and premium boutiques.
Specialist AI Agent Buddies for this kind of retail. Each one is live: open it and ask a sample question.
Store & Service Operations
Clienteling AssistantPrepares a client brief (tier, past orders) and suggests products to show a returning customer.
Customer Care & Service
Warranty & RepairsExplains what's covered for faulty items, checks the order dates and tells the customer what to do.
Marketing & Customer Insight
Client Event PlannerPlans an exclusive client event with a guest list of top customers by city, spend and favourite categories.
Marketing & Customer Insight
Heritage Storytelling WriterWrites product stories that bring out craftsmanship, materials and style from the catalogue data.
Marketing & Customer Insight
Influencer Brief GeneratorWrites a creator brief with the products to feature, key messages and do's and don'ts.
Shopping & Discovery
Jewellery Sizing GuideGuides ring, bangle and bracelet sizing at home and suggests pieces in the right size and style.
Merchandising & Pricing
Lookbook BuilderBuilds a themed lookbook of complete outfits from the current range, with prices and copy.
Shopping & Discovery
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer Care & Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer Care & Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer Care & Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Merchandising & Pricing
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Supply Chain & Fulfilment
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Marketing & Customer Insight
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Shopping & Discovery
Authenticity and ProvenanceShows certificate, serial and provenance records so buyers can verify a luxury piece before purchase.
Shopping & Discovery
Private Appointment BookerBooks private viewings and styling appointments with a named advisor who receives the client's preferences beforehand.
Shopping & Discovery
Watch Collector AdvisorExplains movements, complications and model histories to help collectors choose and compare watches.
Customer Care & Service
Bespoke Order TrackerKeeps clients updated on made-to-order and engraved pieces, from workshop progress to delivery.
Merchandising & Pricing
Limited Edition AllocatorAllocates scarce limited-edition pieces to stores and top clients fairly using history and wait lists.
Merchandising & Pricing
Pre-owned Luxury BuyerValues pre-owned watches and bags for buy-in using condition, market prices and authentication results.
Merchandising & Pricing
Global Price Parity MonitorMonitors luxury price gaps between countries to prevent grey-market arbitrage and protect brand value.
Store & Service Operations
Clienteling Appointment PlannerPlans advisors' weekly client outreach and appointments from purchase anniversaries and new arrivals.
Store & Service Operations
Vault and Display LogLogs high-value pieces moved between vault and displays with time and staff accountability.
Supply Chain & Fulfilment
Boutique Stock BalancerBalances scarce luxury stock between boutiques based on client demand and wait lists.
Supply Chain & Fulfilment
High-value Transit MonitorTracks secure shipments of luxury goods with chain-of-custody records and insurance status.
Finance, Risk & Compliance
Luxury Store Security PlannerPlans security for high-value stores including staffing, vault procedures and event risks.
Finance, Risk & Compliance
Consignment Accounting AssistantTracks consignment stock, sales and payouts for pre-owned and partner luxury goods.
Store & Service Operations
Advisor Commission CalculatorCalculates sales advisor commissions and explains each line to the advisor.
Store & Service Operations
Luxury Service Etiquette CoachCoaches advisors on luxury service rituals, product craftsmanship and client etiquette.
Finance, Risk & Compliance
Anti-money Laundering MonitorFlags high-value cash purchases and client patterns that need AML checks and reporting.
How these buddies package into our eight solutions, with today's numbers for your kind of retail.
Know your customers and reach them with campaigns that land.
Explore the solution → Shopping & DiscoveryTurn browsers into buyers with a personal shopper in every language.
Explore the solution → Customer Care & ServiceAnswer orders, returns and policy questions 24/7, and hand over to a person when it matters.
Explore the solution → Merchandising & PricingRange, price and promote with answers from your own sales and stock data.
Explore the solution → Store & Service OperationsGive store and service teams a copilot for every shift.
Explore the solution → Supply Chain & FulfilmentKeep the right stock in the right place, from supplier to doorstep.
Explore the solution → Finance, Risk & ComplianceProtect margin and stay compliant, with every number traceable.
Explore the solution → Strategy & GrowthBoard-ready insight and growth planning for leadership.
Explore the solution →In our demo stores, these buddies work together behind one branded assistant, each in its local language.
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