用于库存与供应链的 AI agents
5 个已上线的 agent(Stock-out Sentinel、Availability Checker、Store Rebalancing Planner 等),另有 19 个在路线图上:本文介绍每个 agent 的功能、所需数据以及能回答的问题。
缺货损失销售额;积压损失利润。这些 agent 会持续监控库存可售天数和商品可用性。
今天即可启用的 5 个 agent
Stock-out Sentinel
根据现有库存与近期销售速度,标记存在缺货风险的 SKU。
适用对象: 您的团队(控制台、API) 所需数据: 商品、库存、订单、订单明细 使用的工具: 缺货风险与库存可售天数;完整商品详情
例如,您可以这样问它:
- “未来 14 天内哪些 SKU 会卖断?”
- “哪些畅销品缺货了?”
- “我们 10 款畅销品的库存可售天数是多少?”
Availability Checker
查询某款商品在各门店和仓库的库存情况。
适用对象: 您的团队(控制台、API) 所需数据: 库存、商品 使用的工具: 带筛选条件的语义商品搜索(价格、颜色、品类);对您的零售数据执行只读 SQL 查询(按工作区隔离)
例如,您可以这样问它:
- “我们在哪里还有黑色手拿包的库存?”
- “SKU 21979 在哪里有货?”
- “我们有多少件 SKU 18164?”
Store Rebalancing Planner
建议在门店之间调拨库存——把货从存得多的地方调到卖得好的地方。
适用对象: 您的团队(控制台、API) 所需数据: 库存、订单、订单明细、商品 使用的工具: 对您的零售数据执行只读 SQL 查询(按工作区隔离);缺货风险与库存可售天数
例如,您可以这样问它:
- “本周我们应该在哪些门店之间进行调拨?”
- “哪些门店的手提包库存过剩?”
- “解决缺货问题的前 5 项调拨建议”
PO Status Tracker
显示在途订单情况、尽管有在途订单但库存仍不足的缺口,以及需要跟进的事项。
适用对象: 您的团队(控制台、API) 所需数据: 库存、商品 使用的工具: 对您的零售数据执行只读 SQL 查询(按工作区隔离);缺货风险与库存可售天数
例如,您可以这样问它:
- “哪些缺货 SKU 已有在途库存?”
- “各品类的在途库存量是多少?”
- “我们现在应该补订哪些 SKU?”
Allocation Advisor
根据销量和当前库存可售天数,建议如何将到货或现有库存分配到各门店。
适用对象: 您的团队(控制台、API) 所需数据: 库存、订单、订单明细、商品 使用的工具: 对您的零售数据执行只读 SQL 查询(按工作区隔离)
例如,您可以这样问它:
- “我们应该如何将畅销 SKU 的库存分配到各门店?”
- “把我们前 5 款畅销品分配到各门店”
- “哪个门店最急需补货?”
即将推出
- Supplier delay early warning:标记可能延迟到货的采购订单。
- Demand forecaster:结合季节性和促销活动的 SKU-门店每周销量预测。
- Returns-to-stock router:决定退回商品应发往何处,以最快速度售出。
- Publisher Returns Manager:在约定期限内管理未售出图书向出版商的退货,以全额收回账面金额。
- Supplier Onboarding Assistant:收集供应商数据、资质证书和 EDI 配置,确保新供应商正确发货。
- Warehouse Slotting Optimiser:根据动销速度优化仓库内 SKU 的货位摆放,缩短拣货行走时间。
- Import Documentation Checker:在货物抵达海关前检查商业发票、装箱单和证书。
- Customs Classification Assistant:为商品建议税则归类编码,并解释关税及优惠贸易协定。
- Supply Disruption Monitor:监控港口、天气、罢工和供应商新闻,并映射其对在途订单的影响。
- Return to Vendor Manager:管理瑕疵品和滞销库存的供应商退货,跟踪退货授权与退款额度。
- Free Zone Re-export Planner:规划存放于自由贸易区并再出口至邻近国家的库存,包含关税与单证核查。
- Cold Chain Monitor:监控仓库和运输车辆的温度数据,在库存受损前预警温控异常。
- Serialised Stock Tracker:通过序列号追踪高价值设备在全供应链中的流转,减少丢失和欺诈。
- Drop Delivery Coordinator:协调新品系列的配送,确保所有门店同日上架发售。
- Batch and Recall Tracker:追踪药品批次到门店和患者的流向,确保召回快速、彻底地执行。
- Bulky Goods Inventory Planner:为交货周期长的大型家具和家电规划仓储空间与库存。
- Hazardous Goods Handler:指导电池、油品等危险汽车用品的仓储和运输规则。
- High-value Transit Monitor:追踪奢侈品的安全运输,记录监管链并掌握保险状态。
- Shelf-life Batch Monitor:追踪化妆品批号和保质期,确保先售卖临期库存。
如何启用
- 上传每个 agent 所需的数据(上传文件、API,或即将支持的一键连接您的电商平台)。
- 在 ServiceBuddy 控制台中打开 Agent catalog:数据已就绪的 agent 会显示为可用状态。
- 安装、添加您自己的指令,然后在 Playground 中进行测试。
已上线的 AI Agent Buddies:库存与供应链
库存与供应链
缺货预警根据现有库存与近期销售速度标记有断货风险的 SKU。
库存与供应链
库存可用性查询查询某件商品在各门店和仓库的库存。
库存与供应链
门店库存调配规划建议在各地点之间调拨库存,从积压的地方调到好卖的地方。
库存与供应链
采购订单(PO)状态跟踪展示在途订货、有未结订单却仍缺货的地方,以及需要催办的事项。
库存与供应链
库存分配顾问根据销售和当前库存覆盖情况,建议如何在各地点之间分配到货或现有库存。
即将推出:库存与供应链
库存与供应链
Supplier delay early warningFlags purchase orders likely to arrive late.
库存与供应链
Demand forecasterWeekly SKU-store forecasts with seasonality and promotions.
库存与供应链
Returns-to-stock routerDecides where returned items should go to sell fastest.
库存与供应链
Publisher Returns ManagerManages returns of unsold titles to publishers within agreed windows to recover full credit.
库存与供应链
Supplier Onboarding AssistantCollects supplier data, certificates and EDI setup so new vendors can ship correctly.
库存与供应链
Warehouse Slotting OptimiserRepositions SKUs in the warehouse to cut pick travel time based on velocity.
库存与供应链
Import Documentation CheckerChecks commercial invoices, packing lists and certificates before shipments reach customs.
库存与供应链
Customs Classification AssistantSuggests tariff codes for products and explains duties and preferential trade agreements.
库存与供应链
Supply Disruption MonitorMonitors ports, weather, strikes and supplier news and maps the impact on open orders.
库存与供应链
Return to Vendor ManagerManages returns to vendor for faulty and unsold stock, tracking authorisations and credits.
库存与供应链
Free Zone Re-export PlannerPlans stock held in free zones and re-exported to neighbouring countries with duty and document checks.
库存与供应链
Cold Chain MonitorMonitors temperature data across warehouses and trucks and flags breaches before stock is compromised.
库存与供应链
Serialised Stock TrackerTracks high-value devices by serial number through the supply chain to cut loss and fraud.
库存与供应链
Drop Delivery CoordinatorCoordinates delivery of new collection drops so all stores launch on the same date.
库存与供应链
Batch and Recall TrackerTraces medicine batches to stores and patients so recalls are executed quickly and completely.
库存与供应链
Bulky Goods Inventory PlannerPlans warehouse space and stock for large furniture and appliances with long lead times.
库存与供应链
Hazardous Goods HandlerGuides storage and shipping rules for batteries, oils and other hazardous automotive goods.
库存与供应链
High-value Transit MonitorTracks secure shipments of luxury goods with chain-of-custody records and insurance status.
库存与供应链
Shelf-life Batch MonitorTracks cosmetic batch codes and expiry periods so older stock sells first.
关于这些伙伴的文章
门店库存调拨规划器:这款 AI 智能体做什么、如何使用
在各门店之间建议调拨库存,把货从存放地调到畅销地。适合谁使用、能回答哪些问题、需要哪些数据,以及如何启用。
采购订单状态跟踪器:这款 AI 智能体做什么、如何使用
展示哪些商品已在订购中、尽管有未结订单仍缺货的情况,以及需要跟进的事项。介绍适用人群、可回答的问题、所需数据以及如何启用。
Allocation Advisor:这款 AI 智能体能做什么、如何使用
根据销售数据和当前库存覆盖天数,为各门店分配新到或现有库存提供建议。适合谁使用、能回答哪些问题、需要什么数据,以及如何开启。
缺货哨兵(Stock-out Sentinel):这款 AI 智能体能做什么、如何使用
根据现有库存与近期销售速度对比,标记有缺货风险的 SKU。适合谁使用、能回答哪些问题、需要哪些数据以及如何开启。
库存可用性检查器:这款 AI 代理做什么以及如何使用
检查某个商品在各门店和仓库的库存情况。适合谁使用、能回答哪些问题、需要哪些数据,以及如何启用。
相关文章
AI agents for loss prevention
1 live agent (Refund Fraud Detector) and 11 on the roadmap: what each does, the data it needs and the questions it answers.
Multilingual Customer Care: what this AI agent does and how to use it
Answers orders, returns and policy questions in the shopper's own language, Arabic and Thai included. Who it's for, the questions it answers, the data it needs and how...
Delivery Rescheduler: what this AI agent does and how to use it
Checks an order's delivery status and explains the options to change the date, address or method. Who it's for, the questions it answers, the data it needs and how to ...
Damaged Item Resolver: what this AI agent does and how to use it
Handles items that arrived damaged or faulty: checks the order and policy and sets out the remedy. Who it's for, the questions it answers, the data it needs and how to...
Missing Parcel Investigator: what this AI agent does and how to use it
Looks into parcels marked delivered but not received and explains the next steps and timelines. Who it's for, the questions it answers, the data it needs and how to sw...
Payment Issue Resolver: what this AI agent does and how to use it
Explains payment methods, failed or double charges and refund timings for an order. Who it's for, the questions it answers, the data it needs and how to switch it on.
Return Label Helper: what this AI agent does and how to use it
Checks if an item can be returned and walks the shopper through getting the label and dropping it off. Who it's for, the questions it answers, the data it needs and ho...
Account & Privacy Helper: what this AI agent does and how to use it
Answers questions about accounts, personal data, marketing preferences and data deletion requests. Who it's for, the questions it answers, the data it needs and how to...
Wishlist & Price-drop Finder: what this AI agent does and how to use it
Finds the products you're watching that are on offer now, and the current promotions that apply. Who it's for, the questions it answers, the data it needs and how to s...
Click & Collect Assistant: what this AI agent does and how to use it
Finds a nearby store with the item in stock for pickup and explains how collection works. Who it's for, the questions it answers, the data it needs and how to switch i...
Size Availability Gap Checker: what this AI agent does and how to use it
Finds best-selling styles with key sizes missing in stock so the team can transfer or reorder. Who it's for, the questions it answers, the data it needs and how to swi...
Overstock Resolver: what this AI agent does and how to use it
Finds slow movers with too much stock and recommends markdown, transfer or promotion actions. Who it's for, the questions it answers, the data it needs and how to swit...