Signed in as guest
My profile
Book a demo
Blog
Every agent we offer, how it works, the data it needs and the questions it answers, plus guides on languages and going live.
ServiceBuddy is the AI agent marketplace for retail: 127 live AI Agent Buddies today and 608 use cases in the catalogue, serving shoppers and every internal team in 11 l…
Answers orders, returns and policy questions in the shopper's own language, Arabic and Thai included. Who it's for, the questions it answers, the data it needs and how t…
Checks an order's delivery status and explains the options to change the date, address or method. Who it's for, the questions it answers, the data it needs and how to sw…
Handles items that arrived damaged or faulty: checks the order and policy and sets out the remedy. Who it's for, the questions it answers, the data it needs and how to s…
Looks into parcels marked delivered but not received and explains the next steps and timelines. Who it's for, the questions it answers, the data it needs and how to swit…
Explains payment methods, failed or double charges and refund timings for an order. Who it's for, the questions it answers, the data it needs and how to switch it on.
Checks if an item can be returned and walks the shopper through getting the label and dropping it off. Who it's for, the questions it answers, the data it needs and how …
Answers questions about accounts, personal data, marketing preferences and data deletion requests. Who it's for, the questions it answers, the data it needs and how to s…
Shoppers can ask for a person at any time; your team sees the whole AI conversation and replies in real time.
ServiceBuddy now speaks 11 languages. Meet Aurora Milano, a fictional fashion store serving shoppers in Italian.
Every use case in the catalogue, grouped by business function and retail segment: 127 live today, the rest on the roadmap.
Tells customers where their refund is, when it will land and why it might be delayed. Who it's for, the questions it answers, the data it needs and how to switch it on.
Prepares a crisp case summary for a colleague taking over a customer, with the suggested fix. Who it's for, the questions it answers, the data it needs and how to switch…
Short product and service training for store staff, with a quiz built from real products and policies. Who it's for, the questions it answers, the data it needs and how …
Lets staff practise selling and service conversations with a simulated customer and gives feedback. Who it's for, the questions it answers, the data it needs and how to …
Finds orders running late against the shipping promise and drafts apology messages before customers ask. Who it's for, the questions it answers, the data it needs and ho…
Understands a complaint, checks the order and policy, and replies with the right next step and urgency. Who it's for, the questions it answers, the data it needs and how…
Explains what's covered for faulty items, checks the order dates and tells the customer what to do. Who it's for, the questions it answers, the data it needs and how to …
Suggests safety stock per SKU from demand variability and an assumed lead time and service level. Who it's for, the questions it answers, the data it needs and how to sw…
Drafts replies and next-best actions for human support agents, grounded in the customer, order and policy. Who it's for, the questions it answers, the data it needs and …
Answers policy questions from the retailer's own documents, checks orders and return eligibility. Who it's for, the questions it answers, the data it needs and how to sw…
"Where is my order?": status, dates and what happens next. Who it's for, the questions it answers, the data it needs and how to switch it on.
Nearest stores, live open/closed status in local time, hours and services. Who it's for, the questions it answers, the data it needs and how to switch it on.
Explains membership tiers and benefits and the member's own status. Who it's for, the questions it answers, the data it needs and how to switch it on.
Instant, cited answers from policies, FAQs and terms; the simplest deflection agent. Who it's for, the questions it answers, the data it needs and how to switch it on.
Real conversations in 11 languages, from Arabic to Vietnamese: how the assistant replies in the shopper's language, finds products across languages and handles right-to-…
Why return eligibility, prices and permissions come from deterministic rules and your data, never from the language model's imagination.
11 live agents (Customer Care, Order Status (WISMO), Store Locator…) and 32 on the roadmap: what each does, the data it needs and the questions it answers.
Free guest access to every AI Agent Buddy demo. Verify your e-mail and start in under a minute.Enter the e-mail you signed up with and we'll send you a sign-in code.
We sent a 6-digit code to
Thanks for trying ServiceBuddy! Your demo credits refresh tomorrow. Want to see it on your own data? Talk to us.
Book a demo
Hi! Sign up as a guest (free, takes a minute) to chat with us and try every live demo.
We use these details only to help you and follow up about ServiceBuddy.