Retailers · Books, media & gifts
Your next favourite read. Recommendations, gift messages and events for book lovers.
Built for Bookshops, media retailers and gift stores.
The general AI Agent Buddies below already work for you today; the specialist ones for your kind of retail are on our roadmap.
Shopping & Discovery
Personal ShopperFinds products by intent, budget, colour and occasion; compares options and recommends the best fits.
Customer Care & Service
Customer CareAnswers policy questions from the retailer's own documents, checks orders and return eligibility.
Customer Care & Service
Order Status (WISMO)"Where is my order?": status, dates and what happens next.
Customer Care & Service
Store LocatorNearest stores, live open/closed status in local time, hours and services.
Merchandising & Pricing
Merchandising CopilotAnswers assortment and performance questions with numbers, then recommends actions.
Supply Chain & Fulfilment
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Marketing & Customer Insight
Segment BuilderBuilds customer segments from tiers, cities and purchase behaviour, with counts.
Shopping & Discovery
Kids Reading Level MatcherMatches children's books to reading age and interests and suggests the next step up.
Shopping & Discovery
Reading RecommenderRecommends books from a reader's favourites, mood and reading history, with similar authors to explore.
Shopping & Discovery
Book Club Kit BuilderPicks titles for a book club and assembles discussion questions and multi-copy orders.
Shopping & Discovery
Educational Resource FinderFinds textbooks, study guides and learning games by curriculum, grade and exam board.
Shopping & Discovery
Gift Message WriterSuggests gift wrap, a card and a personal message to accompany books, music or gift items.
Customer Care & Service
Pre-order Status UpdaterTracks pre-orders for new releases and games and tells customers their dispatch date.
Merchandising & Pricing
Stationery Season PlannerPlans back-to-school stationery and gift ranges per store from school calendars and past sell-through.
Merchandising & Pricing
Frontlist and Backlist BalancerBalances new releases against backlist titles per store, using sales velocity and local interest.
Merchandising & Pricing
Title Buying AssistantRecommends initial order quantities for new titles from author history, publicity and pre-orders.
Merchandising & Pricing
Fixed Price Rule CheckerApplies book price regulations by market and flags discounts that breach fixed-price laws.
Marketing & Customer Insight
Author Event PromoterPromotes signings and author events to readers who bought related titles nearby.
Merchandising & Pricing
Metadata Quality CheckerFixes book metadata such as ISBNs, contributors, formats and categories so titles are discoverable.
Store & Service Operations
Event Space CoordinatorManages author signings and children's story time, including stock, seating and staff.
Supply Chain & Fulfilment
Title Reorder AssistantReorders backlist and bestseller titles per store from sales velocity and publisher lead times.
Supply Chain & Fulfilment
Publisher Returns ManagerManages returns of unsold titles to publishers within agreed windows to recover full credit.
How these buddies package into our eight solutions, with today's numbers for your kind of retail.
Turn browsers into buyers with a personal shopper in every language.
Explore the solution → Customer Care & ServiceAnswer orders, returns and policy questions 24/7, and hand over to a person when it matters.
Explore the solution → Merchandising & PricingRange, price and promote with answers from your own sales and stock data.
Explore the solution → Supply Chain & FulfilmentKeep the right stock in the right place, from supplier to doorstep.
Explore the solution → Store & Service OperationsGive store and service teams a copilot for every shift.
Explore the solution → Marketing & Customer InsightKnow your customers and reach them with campaigns that land.
Explore the solution → Finance, Risk & ComplianceProtect margin and stay compliant, with every number traceable.
Explore the solution → Strategy & GrowthBoard-ready insight and growth planning for leadership.
Explore the solution →
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