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Retailers · Shopping malls & leisure

AI for Shopping malls & leisure

A concierge for the whole mall. Visitor help, tenant insights, events and parking in one place.

Built for Shopping malls, outlet centres and retail destinations.

  • A concierge for visitors, from parking to events
  • Tenant performance and footfall insight in one place
  • Leasing, events and operations planned with data
Book a demo for your business Try the agents live →

Specialist buddies are on the way

The general AI Agent Buddies below already work for you today; the specialist ones for your kind of retail are on our roadmap.

Also working for you: buddies for every retailer

🛍️ ● Live demo

Shopping & Discovery

Personal Shopper

Finds products by intent, budget, colour and occasion; compares options and recommends the best fits.

For customers
Try it live →
💬 ● Live demo

Customer Care & Service

Customer Care

Answers policy questions from the retailer's own documents, checks orders and return eligibility.

For customers
Try it live →
🚚 ● Live demo

Customer Care & Service

Order Status (WISMO)

"Where is my order?": status, dates and what happens next.

For customers
Try it live →
📍 ● Live demo

Customer Care & Service

Store Locator

Nearest stores, live open/closed status in local time, hours and services.

For customers
Try it live →
📊 ● Live demo

Merchandising & Pricing

Merchandising Copilot

Answers assortment and performance questions with numbers, then recommends actions.

For your team
Try it live →
🚨 ● Live demo

Supply Chain & Fulfilment

Stock-out Sentinel

Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.

For your team
Try it live →
👥 ● Live demo

Marketing & Customer Insight

Segment Builder

Builds customer segments from tiers, cities and purchase behaviour, with counts.

For your team
Try it live →

Coming soon for this kind of retail

🏢 Coming soon

Strategy & Growth

Tenant Leasing Pipeline

Tracks leasing prospects, vacant units and deal stages and forecasts occupancy by quarter.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Lease Renewal Negotiator

Prepares tenant renewal negotiations with sales density, rent-to-sales ratios and market comparables.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Mall Footfall Analytics

Analyses footfall by entrance, floor and hour and explains changes using events, weather and seasonality.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Tenant Sales Reporting

Collects monthly tenant sales, flags missing or unusual submissions and calculates turnover rent.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Tenant Mix Optimiser

Recommends tenant categories and placements to fill gaps, increase dwell time and raise rental income.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Service Charge Reconciler

Reconciles service charge budgets against actual costs and prepares clear tenant statements.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Facility Ticket Router

Logs facility issues from tenants and visitors and routes them to maintenance with priority and SLA tracking.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Parking Operations Optimiser

Analyses parking occupancy, dwell and revenue and recommends pricing, validation and guidance changes.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Mall Events Planner

Plans mall events and activations with budget, footfall goals, tenant participation and post-event results.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Leisure Attraction Capacity Planner

Forecasts visitors for cinema, snow park and family entertainment and plans staffing and sessions.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Tenant Arrears Collector

Prioritises overdue tenant rent and charges and drafts reminders matched to each tenant's history.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Pop-up and Kiosk Leasing

Manages short-term pop-up, kiosk and promotional space bookings with pricing and availability.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Mall Media Sales Planner

Sells digital screen and sponsorship inventory in the mall to brands with audience estimates.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Tenant Fit-out Coordinator

Tracks tenant fit-out approvals, design compliance and handover dates for new units.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Mall Energy and Cooling Optimiser

Optimises cooling, lighting and escalators by occupancy and weather to cut energy costs.

For your team
On the roadmap
🏢 Coming soon

Strategy & Growth

Crowd Safety Monitor

Watches crowd density during peaks and events and alerts security before areas become unsafe.

For your team
On the roadmap
🏢 Coming soon

Shopping & Discovery

Visitor Concierge

Helps visitors find stores, restaurants, toilets and services and plans their route through the mall.

For customers
On the roadmap
🏢 Coming soon

Shopping & Discovery

Mall Gift Card Assistant

Sells and tops up mall-wide gift cards and shows which tenants accept them.

For customers
On the roadmap
🏢 Coming soon

Shopping & Discovery

Smart Parking Assistant

Helps visitors find a parking space, remember where they parked and pay or validate tickets.

For customers
On the roadmap
🏢 Coming soon

Shopping & Discovery

Leisure Booking Assistant

Books cinema, snow park, play zones and other attractions with combined offers and dining.

For customers
On the roadmap
🏢 Coming soon

Shopping & Discovery

Mall Offers Finder

Shows visitors live offers from tenants matched to their interests and current location.

For customers
On the roadmap

The solutions behind it

How these buddies package into our eight solutions, with today's numbers for your kind of retail.

Shopping & Discovery

Turn browsers into buyers with a personal shopper in every language.

14 for every retailer Explore the solution → Customer Care & Service

Answer orders, returns and policy questions 24/7, and hand over to a person when it matters.

23 for every retailer Explore the solution → Merchandising & Pricing

Range, price and promote with answers from your own sales and stock data.

28 for every retailer Explore the solution → Supply Chain & Fulfilment

Keep the right stock in the right place, from supplier to doorstep.

23 for every retailer Explore the solution → Store & Service Operations

Give store and service teams a copilot for every shift.

18 for every retailer Explore the solution → Marketing & Customer Insight

Know your customers and reach them with campaigns that land.

18 for every retailer Explore the solution → Finance, Risk & Compliance

Protect margin and stay compliant, with every number traceable.

14 for every retailer Explore the solution → Strategy & Growth

Board-ready insight and growth planning for leadership.

12 for every retailer Explore the solution →

Other kinds of retail

Grocery & food Weekly shops, made effortless 37 specialist AI Agent Buddies · +150 for every retailer Department stores & marketplaces Every department, one assistant 33 specialist AI Agent Buddies · +150 for every retailer Fashion & apparel A personal stylist in every pocket 27 specialist AI Agent Buddies · +150 for every retailer Sports & outdoors Gear that fits the game 17 specialist AI Agent Buddies · +150 for every retailer Convenience & fuel Fast answers for fast stops 17 specialist AI Agent Buddies · +150 for every retailer Beauty & personal care Your beauty advisor, always on 11 specialist AI Agent Buddies · +150 for every retailer Luxury, watches & jewellery Clienteling at its finest 16 specialist buddies coming · 150 work today Toys, kids & baby The right gift for every age 15 specialist buddies coming · 150 work today