AI agents

AI agents for quick commerce & dark stores

1 live agent (Basket Completion Nudger) and 8 on the roadmap: what each does, the data it needs and the questions it answers.

2 Nov 2026 · 1 min read

1 agent you can switch on today

Basket Completion Nudger

Suggests products customers often add to baskets like this one, to raise basket size.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); semantic product search with filters (price, colour, category)

Ask it, for example:

  • "What should we suggest with a dress in the basket?"
  • "Top add-ons for a lipstick basket"
  • "Add-on ideas for a watch order"

Coming next

  • Dark Store Pick Path Optimiser: Orders pick lists by shelf location so dark-store pickers finish orders within the promised minutes.
  • Dark Store Slotting Planner: Places fast movers near packing stations and reslots weekly as demand shifts.
  • Rider Dispatch Balancer: Assigns riders to orders by distance, batching potential and promised arrival time.
  • Dark Store Stock Accuracy Monitor: Spots stock mismatches from failed picks and triggers instant recounts to protect order fill.
  • Quick Commerce Range Selector: Chooses the few thousand SKUs each dark store should carry from local demand and margin.
  • Delivery Zone Planner: Sets delivery radius and promised times per dark store from rider supply and order density.
  • Rider ETA Updater: Messages customers live rider location and arrival time, and handles delay questions instantly.
  • Live Substitution Approver: Lets customers approve or reject substitutes in chat while the picker is still at the shelf.

How to turn them on

  1. Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
  2. Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
  3. Install, add your own instructions, and test in the Playground.

#quick commerce#ai agents

See it on your own catalog. Explore the agents

Coming soon: Quick commerce & dark stores

⚡ Coming soon

Quick commerce & dark stores

Dark Store Pick Path Optimiser

Orders pick lists by shelf location so dark-store pickers finish orders within the promised minutes.

For your team
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Dark Store Slotting Planner

Places fast movers near packing stations and reslots weekly as demand shifts.

For your team
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Rider Dispatch Balancer

Assigns riders to orders by distance, batching potential and promised arrival time.

For your team
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Dark Store Stock Accuracy Monitor

Spots stock mismatches from failed picks and triggers instant recounts to protect order fill.

For your team
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Quick Commerce Range Selector

Chooses the few thousand SKUs each dark store should carry from local demand and margin.

For your team
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Delivery Zone Planner

Sets delivery radius and promised times per dark store from rider supply and order density.

For your team
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Rider ETA Updater

Messages customers live rider location and arrival time, and handles delay questions instantly.

For customers
On the roadmap
⚡ Coming soon

Quick commerce & dark stores

Live Substitution Approver

Lets customers approve or reject substitutes in chat while the picker is still at the shelf.

For customers
On the roadmap

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