AI agents for quick commerce & dark stores
1 live agent (Basket Completion Nudger) and 8 on the roadmap: what each does, the data it needs and the questions it answers.
1 agent you can switch on today
Basket Completion Nudger
Suggests products customers often add to baskets like this one, to raise basket size.
Who it's for: Your team (console, API)
Data it needs: Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace); semantic product search with filters (price, colour, category)
Ask it, for example:
- "What should we suggest with a dress in the basket?"
- "Top add-ons for a lipstick basket"
- "Add-on ideas for a watch order"
Coming next
- Dark Store Pick Path Optimiser: Orders pick lists by shelf location so dark-store pickers finish orders within the promised minutes.
- Dark Store Slotting Planner: Places fast movers near packing stations and reslots weekly as demand shifts.
- Rider Dispatch Balancer: Assigns riders to orders by distance, batching potential and promised arrival time.
- Dark Store Stock Accuracy Monitor: Spots stock mismatches from failed picks and triggers instant recounts to protect order fill.
- Quick Commerce Range Selector: Chooses the few thousand SKUs each dark store should carry from local demand and margin.
- Delivery Zone Planner: Sets delivery radius and promised times per dark store from rider supply and order density.
- Rider ETA Updater: Messages customers live rider location and arrival time, and handles delay questions instantly.
- Live Substitution Approver: Lets customers approve or reject substitutes in chat while the picker is still at the shelf.
How to turn them on
- Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
- Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
- Install, add your own instructions, and test in the Playground.
Live AI Agent Buddies: Quick commerce & dark stores
Coming soon: Quick commerce & dark stores
Quick commerce & dark stores
Dark Store Pick Path OptimiserOrders pick lists by shelf location so dark-store pickers finish orders within the promised minutes.
Quick commerce & dark stores
Dark Store Slotting PlannerPlaces fast movers near packing stations and reslots weekly as demand shifts.
Quick commerce & dark stores
Rider Dispatch BalancerAssigns riders to orders by distance, batching potential and promised arrival time.
Quick commerce & dark stores
Dark Store Stock Accuracy MonitorSpots stock mismatches from failed picks and triggers instant recounts to protect order fill.
Quick commerce & dark stores
Quick Commerce Range SelectorChooses the few thousand SKUs each dark store should carry from local demand and margin.
Quick commerce & dark stores
Delivery Zone PlannerSets delivery radius and promised times per dark store from rider supply and order density.
Quick commerce & dark stores
Rider ETA UpdaterMessages customers live rider location and arrival time, and handles delay questions instantly.
Quick commerce & dark stores
Live Substitution ApproverLets customers approve or reject substitutes in chat while the picker is still at the shelf.
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