AI agents for it & data
1 live agent (Report Request Assistant) and 8 on the roadmap: what each does, the data it needs and the questions it answers.
1 agent you can switch on today
Report Request Assistant
Turns plain-English report requests into a data query and a clear table.
Who it's for: Your team (console, API)
Data it needs: Orders, Order lines, Products
Tools it uses: read-only SQL over your retail data (sandboxed per workspace)
Ask it, for example:
- "Report: revenue by department and month"
- "Show orders by channel for the last 30 days"
- "Top 10 customers' tiers by spend"
Coming next
- IT Service Desk Agent: Resolves common store IT issues such as till errors, printer faults and password resets.
- Till and POS Troubleshooter: Diagnoses point-of-sale errors step by step and escalates hardware faults with logs attached.
- Data Quality Monitor: Monitors key data feeds for gaps, duplicates and anomalies and alerts data owners.
- Phishing Awareness Coach: Analyses reported phishing emails and teaches staff how to spot similar attacks.
- Integration Error Resolver: Diagnoses failed data integrations between ERP, POS and e-commerce and suggests fixes.
- PCI Compliance Assistant: Tracks card data security controls and evidence needed for payment compliance assessments.
- Electronic Shelf Label Manager: Monitors electronic shelf label syncing and battery status and fixes failed price updates.
- E-invoicing Compliance Monitor: Monitors e-invoice submissions to tax authorities in each country and resolves rejected invoices.
How to turn them on
- Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
- Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
- Install, add your own instructions, and test in the Playground.
Live AI Agent Buddies: IT & data
Coming soon: IT & data
IT & data
IT Service Desk AgentResolves common store IT issues such as till errors, printer faults and password resets.
IT & data
Till and POS TroubleshooterDiagnoses point-of-sale errors step by step and escalates hardware faults with logs attached.
IT & data
Data Quality MonitorMonitors key data feeds for gaps, duplicates and anomalies and alerts data owners.
IT & data
Phishing Awareness CoachAnalyses reported phishing emails and teaches staff how to spot similar attacks.
IT & data
Integration Error ResolverDiagnoses failed data integrations between ERP, POS and e-commerce and suggests fixes.
IT & data
PCI Compliance AssistantTracks card data security controls and evidence needed for payment compliance assessments.
IT & data
Electronic Shelf Label ManagerMonitors electronic shelf label syncing and battery status and fixes failed price updates.
IT & data
E-invoicing Compliance MonitorMonitors e-invoice submissions to tax authorities in each country and resolves rejected invoices.
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