Blog
Every agent we offer, how it works, the data it needs and the questions it answers, plus guides on languages and going live.
1 live agent (Basket Completion Nudger) and 8 on the roadmap: what each does, the data it needs and the questions it answers.
1 live agent (Report Request Assistant) and 8 on the roadmap: what each does, the data it needs and the questions it answers.
We promoted 80 new buddies after automated testing, and mapped 608 retail use cases across 31 business functions and every major retail segment.
ServiceBuddy now speaks 11 languages. Meet Aurora Milano, a fictional fashion store serving shoppers in Italian.
4 live agents (Reserve and Try Assistant, Collection Order Chaser, Endless Aisle Ordering…) and 5 on the roadmap: what each does, the data it needs and the questions it …
3 live agents (Naming and Tagline Generator, Heritage Storytelling Writer, In-store POS Designer) and 7 on the roadmap: what each does, the data it needs and the questio…
2 live agents (Category Strategy Writer, Buy Depth Recommender) and 16 on the roadmap: what each does, the data it needs and the questions it answers.
3 live agents (Basket Affinity Analyst, Customer Lifetime Value Model, Style Preference Profiler) and 5 on the roadmap: what each does, the data it needs and the questio…
8 live agents (Safety Stock Optimiser, Phantom Inventory Detector, Seasonal Build Planner…) and 15 on the roadmap: what each does, the data it needs and the questions it…
5 live agents (New Range Briefing Pack, Micro-learning Builder, Role-play Sales Trainer…) and 9 on the roadmap: what each does, the data it needs and the questions it an…
Tells customers where their refund is, when it will land and why it might be delayed. Who it's for, the questions it answers, the data it needs and how to switch it on.
Prepares a crisp case summary for a colleague taking over a customer, with the suggested fix. Who it's for, the questions it answers, the data it needs and how to switch…
Curates modest outfits by occasion, fabric weight and coverage preferences from the current range. Who it's for, the questions it answers, the data it needs and how to s…
When an item is out of stock in store, finds it elsewhere and explains how to get it delivered. Who it's for, the questions it answers, the data it needs and how to swit…
Builds an efficient pick list for open online orders, grouped by location, with substitutes for gaps. Who it's for, the questions it answers, the data it needs and how t…
Short product and service training for store staff, with a quiz built from real products and policies. Who it's for, the questions it answers, the data it needs and how …
Trains counter staff on beauty products, routines and how to recommend them. Who it's for, the questions it answers, the data it needs and how to switch it on.
Finds which accessories sell with each hero category and plans what to range beside it. Who it's for, the questions it answers, the data it needs and how to switch it on.
Compares shade (colour) sales with the shades stocked to plan the beauty range. Who it's for, the questions it answers, the data it needs and how to switch it on.
Builds size curves per city so buys match local size demand. Who it's for, the questions it answers, the data it needs and how to switch it on.
Recommends buy depth per option from how similar past styles sold. Who it's for, the questions it answers, the data it needs and how to switch it on.
Proposes replenishment orders from recent sales velocity and stock, for a buyer to approve. Who it's for, the questions it answers, the data it needs and how to switch i…
Forecasts the uplift of a planned promotion from how past promotions performed. Who it's for, the questions it answers, the data it needs and how to switch it on.
Plans festive gift and beauty demand from monthly sales patterns and current stock. Who it's for, the questions it answers, the data it needs and how to switch it on.
Shows each brand its stock, sales and cover so brand partners replenish on time. Who it's for, the questions it answers, the data it needs and how to switch it on.
Suggests products customers often add to baskets like this one, to raise basket size. Who it's for, the questions it answers, the data it needs and how to switch it on.
Updates the revenue forecast from the latest monthly trading and explains what changed. Who it's for, the questions it answers, the data it needs and how to switch it on.
Turns plain-English report requests into a data query and a clear table. Who it's for, the questions it answers, the data it needs and how to switch it on.
Writes product stories that bring out craftsmanship, materials and style from the catalogue data. Who it's for, the questions it answers, the data it needs and how to sw…
Writes point-of-sale signage for promotions, with headline, offer, products and layout notes. Who it's for, the questions it answers, the data it needs and how to switch…
The six steps from a first conversation to agents serving your customers: workspace, data, agents, testing, launch and team. Most retailers are live within days.
Which tables to load, what each one unlocks, how column mapping and quality reports work, and how to keep data fresh.
Finds which store has the item in stock so shoppers can reserve it and try it on. Who it's for, the questions it answers, the data it needs and how to switch it on.
Browse the agent catalog, install the agents your data supports, and tune them with your own instructions.
Tracks in-store collection orders, flags ones waiting too long and drafts customer reminders. Who it's for, the questions it answers, the data it needs and how to switch…
A private chat with all your agents that shows which agent answered and which tools it used, plus a pre-launch checklist.
Analyses spend and frequency by tier and proposes earn, burn and tier changes with their likely cost. Who it's for, the questions it answers, the data it needs and how t…
Plans Ramadan and Eid campaigns with timing, hero products, offers and channels. Who it's for, the questions it answers, the data it needs and how to switch it on.
Create an API key, call any agent (with streaming), push data automatically, and the full endpoint list.
Picks the best offer per customer group from what they buy and the promotion budget. Who it's for, the questions it answers, the data it needs and how to switch it on.
Targets free samples at customers most likely to convert to full-size beauty purchases. Who it's for, the questions it answers, the data it needs and how to switch it on.
Give every colleague their own login with the right role: owner, admin, analyst or viewer.
Builds keyword lists and negatives by category from the catalogue and best sellers. Who it's for, the questions it answers, the data it needs and how to switch it on.
Console, shopper and catalog languages explained, with recommended setups for Europe, the Gulf, India and South-East Asia.
Plans the next promotion calendar from past promotion results and category sales. Who it's for, the questions it answers, the data it needs and how to switch it on.
Checks the promotion calendar for overlapping or conflicting offers before a sale event. Who it's for, the questions it answers, the data it needs and how to switch it o…
Plans festive ranges (Ramadan, Diwali, Lunar New Year, Christmas) from category performance and catalogue depth. Who it's for, the questions it answers, the data it need…
Profiles customer style clusters from purchases by colour, category and price to guide ranging. Who it's for, the questions it answers, the data it needs and how to swit…
Plans cycle counts by location and value, prioritising fast sellers and suspicious stock. Who it's for, the questions it answers, the data it needs and how to switch it …
Tells shoppers whether an item is in stock and, if not, offers the closest available alternatives. Who it's for, the questions it answers, the data it needs and how to s…
Plans pre-season stock builds by category from monthly sales patterns and current stock. Who it's for, the questions it answers, the data it needs and how to switch it o…
Recommends fragrances by scent family, occasion and favourites, with sensible alternatives at different prices. Who it's for, the questions it answers, the data it needs…
Builds an opening stock list for a new store from best sellers and category mix. Who it's for, the questions it answers, the data it needs and how to switch it on.
Plans gifts for Eid, Diwali, Lunar New Year or Christmas by recipient and budget, with one basket per person. Who it's for, the questions it answers, the data it needs a…
Lets staff practise selling and service conversations with a simulated customer and gives feedback. Who it's for, the questions it answers, the data it needs and how to …
Answers detailed questions about a product from its details and the store's policies, citing what it used. Who it's for, the questions it answers, the data it needs and …
Turns head-office updates and policies into short notices in the languages store teams speak. Who it's for, the questions it answers, the data it needs and how to switch…
Explains which promotions are running, what they apply to and why an offer did or didn't apply. Who it's for, the questions it answers, the data it needs and how to swit…
Generates product range names and taglines that fit the catalogue and brand voice. Who it's for, the questions it answers, the data it needs and how to switch it on.
Recommends which products to feature on category pages from sales, stock and newness. Who it's for, the questions it answers, the data it needs and how to switch it on.
Helps shoppers with payment options, promo codes, delivery choices and checkout questions. Who it's for, the questions it answers, the data it needs and how to switch it…
Finds orders running late against the shipping promise and drafts apology messages before customers ask. Who it's for, the questions it answers, the data it needs and ho…
A live peak-trading view of sales, stock risks and fulfilment backlog for leadership. Who it's for, the questions it answers, the data it needs and how to switch it on.
Finds which categories are bought together and suggests bundles, adjacencies and cross-sell placements. Who it's for, the questions it answers, the data it needs and how…
Drafts a category's role, strategy and targets from its sales, mix and pricing. Who it's for, the questions it answers, the data it needs and how to switch it on.
Estimates customer value by tier and city from order history to guide retention and acquisition spend. Who it's for, the questions it answers, the data it needs and how …
Finds products by intent, budget, colour and occasion; compares options and recommends the best fits. Who it's for, the questions it answers, the data it needs and how t…
Identifies tail SKUs to delist using sales, stock and range overlap, with the revenue at stake. Who it's for, the questions it answers, the data it needs and how to swit…
Builds "complete the set" bundles around a product, with the bundle total, from real catalog items. Who it's for, the questions it answers, the data it needs and how to …
Builds a complete, coordinated outfit around any product or occasion using only real catalog items. Who it's for, the questions it answers, the data it needs and how to …
Identifies the items that shape price perception, from purchase frequency and reach across customers. Who it's for, the questions it answers, the data it needs and how t…
Plans outfits for a trip or a series of events, one look per day or occasion, within a budget. Who it's for, the questions it answers, the data it needs and how to switc…
Turns "who it's for, occasion, budget" into a curated shortlist of gift ideas. Who it's for, the questions it answers, the data it needs and how to switch it on.
Checks whether a promotion's uplift came at the expense of other products or later sales. Who it's for, the questions it answers, the data it needs and how to switch it …
Looks at what a member bought before and suggests what to reorder, from their own order history. Who it's for, the questions it answers, the data it needs and how to swi…
Compares 2–4 products side by side on price, colour, category, brand and suitability. Who it's for, the questions it answers, the data it needs and how to switch it on.
Estimates the volume and revenue effect of a proposed price change before it is approved. Who it's for, the questions it answers, the data it needs and how to switch it …
Understands a complaint, checks the order and policy, and replies with the right next step and urgency. Who it's for, the questions it answers, the data it needs and how…
Recommends makeup, fragrance and personal-care products for a look, occasion or preference. Who it's for, the questions it answers, the data it needs and how to switch i…
Tracks sell-through by style so first markdowns land at the right time. Who it's for, the questions it answers, the data it needs and how to switch it on.
Explains what's covered for faulty items, checks the order dates and tells the customer what to do. Who it's for, the questions it answers, the data it needs and how to …
Helps shoppers choose a size from sizing policies and product details. Who it's for, the questions it answers, the data it needs and how to switch it on.
Suggests safety stock per SKU from demand variability and an assumed lead time and service level. Who it's for, the questions it answers, the data it needs and how to sw…
Drafts replies and next-best actions for human support agents, grounded in the customer, order and policy. Who it's for, the questions it answers, the data it needs and …
Answers policy questions from the retailer's own documents, checks orders and return eligibility. Who it's for, the questions it answers, the data it needs and how to sw…
Flags items showing stock in the system but not selling, so stores can recount them. Who it's for, the questions it answers, the data it needs and how to switch it on.
Suggests what to put in windows and front tables from best sellers, stock and current promotions. Who it's for, the questions it answers, the data it needs and how to sw…
"Where is my order?": status, dates and what happens next. Who it's for, the questions it answers, the data it needs and how to switch it on.
Turns a commercial goal into a campaign brief with audience, message, products, channels and KPIs. Who it's for, the questions it answers, the data it needs and how to s…
Prepares a category range review: mix, sales, winners, losers and what to add or cut. Who it's for, the questions it answers, the data it needs and how to switch it on.
Nearest stores, live open/closed status in local time, hours and services. Who it's for, the questions it answers, the data it needs and how to switch it on.
Creates staff briefing packs for a range with key products, selling points and FAQs. Who it's for, the questions it answers, the data it needs and how to switch it on.
Compares sizes sold with sizes bought to suggest a better size curve for the next buy. Who it's for, the questions it answers, the data it needs and how to switch it on.
Explains membership tiers and benefits and the member's own status. Who it's for, the questions it answers, the data it needs and how to switch it on.
Turns policies and procedures into five-minute lessons with a short quiz for store staff. Who it's for, the questions it answers, the data it needs and how to switch it …
Spots what is accelerating in your own sales: categories, colours and brands growing fastest. Who it's for, the questions it answers, the data it needs and how to switch…
Instant, cited answers from policies, FAQs and terms; the simplest deflection agent. Who it's for, the questions it answers, the data it needs and how to switch it on.
Writes inclusive job descriptions for store and head-office roles, aligned with the staff handbook. Who it's for, the questions it answers, the data it needs and how to …
Suggests missing attributes (colour, occasion, season, style) and better descriptions from product data. Who it's for, the questions it answers, the data it needs and ho…
Store associates ask about products, policies, stock and hours from the shop floor. Who it's for, the questions it answers, the data it needs and how to switch it on.
Finds slow sellers with too much stock and suggests markdown depth and timing. Who it's for, the questions it answers, the data it needs and how to switch it on.
Prepares a client brief (tier, past orders) and suggests products to show a returning customer. Who it's for, the questions it answers, the data it needs and how to swit…
Shows how sales respond across price points and during promotions, in plain language. Who it's for, the questions it answers, the data it needs and how to switch it on.
Answers assortment and performance questions with numbers, then recommends actions. Who it's for, the questions it answers, the data it needs and how to switch it on.
Suggests stock transfers between locations, from where stock sits to where it sells. Who it's for, the questions it answers, the data it needs and how to switch it on.
Ranks SKUs and categories by revenue or units for any period and department. Who it's for, the questions it answers, the data it needs and how to switch it on.
Shows what's on order, where stock is short despite open orders, and what to chase. Who it's for, the questions it answers, the data it needs and how to switch it on.
Finds under-represented colours, price points or categories versus demand. Who it's for, the questions it answers, the data it needs and how to switch it on.
Recommends how to split incoming or available stock across locations by sales and current cover. Who it's for, the questions it answers, the data it needs and how to swi…
Writes SEO-friendly titles, descriptions and bullet highlights from product data. Who it's for, the questions it answers, the data it needs and how to switch it on.
Finds lapsed members, sizes the opportunity and drafts a win-back message with real products. Who it's for, the questions it answers, the data it needs and how to switch…
Explains price ladders and positioning by category, brand and department. Who it's for, the questions it answers, the data it needs and how to switch it on.
Reviews a promotion's results: sales during vs before, by category, with lessons for next time. Who it's for, the questions it answers, the data it needs and how to swit…
Evaluates promotions and markdown candidates from sales velocity and stock. Who it's for, the questions it answers, the data it needs and how to switch it on.
Writes a creator brief with the products to feature, key messages and do's and don'ts. Who it's for, the questions it answers, the data it needs and how to switch it on.
Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity. Who it's for, the questions it answers, the data it needs and how to switch it on.
Helps new joiners with their first weeks, from the staff handbook and policies. Who it's for, the questions it answers, the data it needs and how to switch it on.
Checks stock for a product across stores and warehouses. Who it's for, the questions it answers, the data it needs and how to switch it on.
Builds customer segments from tiers, cities and purchase behaviour, with counts. Who it's for, the questions it answers, the data it needs and how to switch it on.
Drafts campaign emails, push and social copy featuring real products. Who it's for, the questions it answers, the data it needs and how to switch it on.
Finds products with missing prices, images, descriptions or attributes. Who it's for, the questions it answers, the data it needs and how to switch it on.
Summarises sales, units and mix for the latest period vs the prior one. Who it's for, the questions it answers, the data it needs and how to switch it on.
Answers employee questions from HR policies and handbooks. Who it's for, the questions it answers, the data it needs and how to switch it on.
Executive one-pager on sales, assortment and operational highlights with recommendations. Who it's for, the questions it answers, the data it needs and how to switch it …
Why return eligibility, prices and permissions come from deterministic rules and your data, never from the language model's imagination.
Choose languages and brand, then paste one line of code or share a hosted link. What shoppers see, and how to pause it.
14 live agents (Personal Shopper, Shop the Look Stylist, Gift Finder…) and 71 on the roadmap: what each does, the data it needs and the questions it answers.
11 live agents (Customer Care, Order Status (WISMO), Store Locator…) and 32 on the roadmap: what each does, the data it needs and the questions it answers.
4 live agents (Store Staff Copilot, Clienteling Assistant, Visual Merchandising Guide…) and 33 on the roadmap: what each does, the data it needs and the questions it ans…
13 live agents (Merchandising Copilot, Best & Worst Sellers, Assortment Gap Finder…) and 17 on the roadmap: what each does, the data it needs and the questions it answer…
11 live agents (Price Architecture Analyst, Promotion Analyst, Markdown Advisor…) and 12 on the roadmap: what each does, the data it needs and the questions it answers.
5 live agents (Stock-out Sentinel, Availability Checker, Store Rebalancing Planner…) and 19 on the roadmap: what each does, the data it needs and the questions it answer…
10 live agents (Segment Builder, Campaign Copywriter, Churn Win-back…) and 22 on the roadmap: what each does, the data it needs and the questions it answers.
4 live agents (Catalog Quality Auditor, Promo Code Explainer, Site Merchandising Assistant…) and 10 on the roadmap: what each does, the data it needs and the questions i…
2 live agents (Daily Trading Summary, Rolling Forecast Updater) and 23 on the roadmap: what each does, the data it needs and the questions it answers.
4 live agents (HR Policy Assistant, Onboarding Buddy, Job Description Writer…) and 19 on the roadmap: what each does, the data it needs and the questions it answers.
2 live agents (Weekly Business Review, Peak Trading War Room) and 8 on the roadmap: what each does, the data it needs and the questions it answers.