AI agents for training & internal comms

5 agents you can switch on today

New Range Briefing Pack

Creates staff briefing packs for a range with key products, selling points and FAQs.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Products, Knowledge docs
Tools it uses: semantic product search with filters (price, colour, category); full product details; search over your policies and FAQs, with citations

Ask it, for example:

• "Briefing pack for our women's dresses"
• "Selling points for our beauty range"
• "A staff briefing for new handbags"

Micro-learning Builder

Turns policies and procedures into five-minute lessons with a short quiz for store staff.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Knowledge docs
Tools it uses: search over your policies and FAQs, with citations

Ask it, for example:

• "Make a 5-minute lesson on our returns policy"
• "A quiz on the staff discount rules"
• "A short lesson on delivery options"

Role-play Sales Trainer

Lets staff practise selling and service conversations with a simulated customer and gives feedback.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Products, Knowledge docs
Tools it uses: semantic product search with filters (price, colour, category); search over your policies and FAQs, with citations

Ask it, for example:

• "Role-play a customer looking for a party dress"
• "Practise handling a return without a receipt"
• "Train me to upsell a handbag"

Multilingual Staff Communicator

Turns head-office updates and policies into short notices in the languages store teams speak.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Knowledge docs
Tools it uses: search over your policies and FAQs, with citations

Ask it, for example:

• "Write a staff notice about the uniform policy in English and Arabic"
• "Explain the staff discount in Thai"
• "Summarise shift and break rules in Hindi"

Beauty Advisor Training

Trains counter staff on beauty products, routines and how to recommend them.

Try the live demo →

Who it's for: Your team (console, API)
Data it needs: Products
Tools it uses: semantic product search with filters (price, colour, category); full product details

Ask it, for example:

• "Train me on our lipsticks"
• "How do I recommend a fragrance?"
• "A 5-minute lesson on nail polish"

Coming next

• Compliance Training Tracker: Tracks mandatory training completion by store and reminds staff before deadlines lapse.
• Internal Newsletter Writer: Drafts internal newsletters from business updates, store wins and people news.
• SOP Writer: Turns process descriptions into clear standard operating procedures with steps and photos.
• Brand Principal Training Adapter: Adapts franchise brand partners' training content into local languages and formats for store teams.
• Tech Certification Trainer: Prepares staff for vendor product certifications with lessons and practice tests.
• Pharmacy Protocol Trainer: Trains pharmacy assistants on sales protocols, referral rules and age-restricted products.
• Luxury Service Etiquette Coach: Coaches advisors on luxury service rituals, product craftsmanship and client etiquette.
• Sports Specialist Training: Trains staff on footwear fitting, bike sizing and technical gear for each sport.
• Pet Care Advice Training: Trains staff to give safe nutrition and care advice and to refer health questions to vets.

How to turn them on

1. Load the data each agent needs (upload, API or, soon, a connector to your e-commerce platform).
2. Open Agent catalog in the ServiceBuddy console: agents whose data is present show as ready.
3. Install, add your own instructions, and test in the Playground.