AI agents

Stock-out Sentinel: what this AI agent does and how to use it

Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity. Who it's for, the questions it answers, the data it needs and how to switch it on.

2 Nov 2026 · 2 min read

Try the Stock-out Sentinel live demo →

What it does

Stock-outs lose sales; overstock loses margin. These agents watch days of cover and availability. The Stock-out Sentinel agent is the specialist for this job: flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.

Who it's for

Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.

Questions it answers

Ask it in any of our languages, for example:

  • "Which SKUs will run out in the next 14 days?"
  • "Which best sellers are out of stock?"
  • "Days of cover for our 10 best sellers"

The live demo shows these as sample prompts in your language, on a fictional store's data.

How it works

  1. It understands the question in the language it was written in, even when your catalog is in another language.
  2. It looks things up with tools, never from memory:
  • Stock-out risk and days of cover
  • Full product details
  1. It answers from your data, in your brand voice and currency, and shows which tools it used.
  2. Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.

The data it needs

Products, Inventory, Orders, Order lines. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.

Works well with

  • Availability Checker: Checks stock for a product across stores and warehouses.
  • Store Rebalancing Planner: Suggests stock transfers between locations, from where stock sits to where it sells.
  • PO Status Tracker: Shows what's on order, where stock is short despite open orders, and what to chase.
  • Allocation Advisor: Recommends how to split incoming or available stock across locations by sales and current cover.

Your team can use them side by side in the console, or call each one through the API.

Turn it on

  1. Load the data it needs.
  2. Install Stock-out Sentinel from the Agent catalog and add your own instructions (guide).
  3. Test it in the Playground, in every language you serve.
  4. Invite your team or call it from your own systems.

New to ServiceBuddy? Start with how onboarding works.

#stock-out sentinel#supply chain#ai agent

See it on your own catalog. Explore the agents

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