Price Protection Tracker: what this AI agent does and how to use it
Tracks supplier price-protection claims when device prices fall and makes sure credits are received. Who it's for, the questions it answers, the data it needs and how to switch it on.
Try the Price Protection Tracker live demo →
What it does
Price ladders and promotions are easy to get wrong. These agents show where prices cluster, where gaps are, and how promotions performed. The Price Protection Tracker agent is the specialist for this job: tracks supplier price-protection claims when device prices fall and makes sure credits are received.
Who it's for
Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.
Questions it answers
Ask it in any of our languages, for example:
- "Which price-protection claims are about to expire?"
- "How much credit are we still owed by suppliers?"
- "Show price protection for TVs"
The live demo shows these as sample prompts in your language, on a fictional store's data.
How it works
- It understands the question in the language it was written in, even when your catalog is in another language.
- It looks things up with tools, never from memory:
- Price_protection
- It answers from your data, in your brand voice and currency, and shows which tools it used.
- Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.
The data it needs
Supplier cost changes, Products. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.
Works well with
- Price Architecture Analyst: Explains price ladders and positioning by category, brand and department.
- Promotion Analyst: Evaluates promotions and markdown candidates from sales velocity and stock.
- Markdown Advisor: Finds slow sellers with too much stock and suggests markdown depth and timing.
- Price Sensitivity Explainer: Shows how sales respond across price points and during promotions, in plain language.
- Key Value Item Identifier: Identifies the items that shape price perception, from purchase frequency and reach across customers.
Your team can use them side by side in the console, or call each one through the API.
Turn it on
- Load the data it needs.
- Install Price Protection Tracker from the Agent catalog and add your own instructions (guide).
- Test it in the Playground, in every language you serve.
- Invite your team or call it from your own systems.
New to ServiceBuddy? Start with how onboarding works.
Try it, and related AI Agent Buddies
Merchandising & Pricing
Price Protection TrackerTracks supplier price-protection claims when device prices fall and makes sure credits are received.
Merchandising & Pricing
Price Architecture AnalystExplains price ladders and positioning by category, brand and department.
Merchandising & Pricing
Promotion AnalystEvaluates promotions and markdown candidates from sales velocity and stock.
Merchandising & Pricing
Markdown AdvisorFinds slow sellers with too much stock and suggests markdown depth and timing.
Merchandising & Pricing
Price Sensitivity ExplainerShows how sales respond across price points and during promotions, in plain language.
Merchandising & Pricing
Key Value Item IdentifierIdentifies the items that shape price perception, from purchase frequency and reach across customers.
Merchandising & Pricing
Promotion Cannibalisation CheckerChecks whether a promotion's uplift came at the expense of other products or later sales.
Merchandising & Pricing
Price Change Impact SimulatorEstimates the volume and revenue effect of a proposed price change before it is approved.
Merchandising & Pricing
Full Price Sell-through TrackerTracks sell-through by style so first markdowns land at the right time.
Merchandising & Pricing
Personalised Offer EnginePicks the best offer per customer group from what they buy and the promotion budget.
Merchandising & Pricing
Event Pricing CoordinatorChecks the promotion calendar for overlapping or conflicting offers before a sale event.
Merchandising & Pricing
Promotion plannerPlans the next promotion calendar from past promotion results and category sales.
Merchandising & Pricing
Promotion Compliance CheckerChecks live promotions for overlaps, expired offers still running and discounts outside guardrails.
Merchandising & Pricing
Mega Sale Event PlannerPlans a big sale event (11.11, Black Friday, White Friday): categories, discounts, stock and timing.
Merchandising & Pricing
Closing Time Fresh MarkdownSets end-of-day reductions on fresh items by remaining stock, sales pace and the markdown policy.
Merchandising & Pricing
Fuel Pump PromotionsLinks fuel purchases to in-store offers and measures how pump promotions drive shop sales.
More about Pricing & promotions
Fuel Pump Promotions: what this AI agent does and how to use it
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Closing Time Fresh Markdown: what this AI agent does and how to use it
Sets end-of-day reductions on fresh items by remaining stock, sales pace and the markdown policy. Who it's for, the questions it answers, the data it needs and how to sw…
Promotion Compliance Checker: what this AI agent does and how to use it
Checks live promotions for overlaps, expired offers still running and discounts outside guardrails. Who it's for, the questions it answers, the data it needs and how to …
Mega Sale Event Planner: what this AI agent does and how to use it
Plans a big sale event (11.11, Black Friday, White Friday): categories, discounts, stock and timing. Who it's for, the questions it answers, the data it needs and how to…
Personalised Offer Engine: what this AI agent does and how to use it
Picks the best offer per customer group from what they buy and the promotion budget. Who it's for, the questions it answers, the data it needs and how to switch it on.
Promotion planner: what this AI agent does and how to use it
Plans the next promotion calendar from past promotion results and category sales. Who it's for, the questions it answers, the data it needs and how to switch it on.
Event Pricing Coordinator: what this AI agent does and how to use it
Checks the promotion calendar for overlapping or conflicting offers before a sale event. Who it's for, the questions it answers, the data it needs and how to switch it o…
Key Value Item Identifier: what this AI agent does and how to use it
Identifies the items that shape price perception, from purchase frequency and reach across customers. Who it's for, the questions it answers, the data it needs and how t…
Promotion Cannibalisation Checker: what this AI agent does and how to use it
Checks whether a promotion's uplift came at the expense of other products or later sales. Who it's for, the questions it answers, the data it needs and how to switch it …
Price Change Impact Simulator: what this AI agent does and how to use it
Estimates the volume and revenue effect of a proposed price change before it is approved. Who it's for, the questions it answers, the data it needs and how to switch it …
Full Price Sell-through Tracker: what this AI agent does and how to use it
Tracks sell-through by style so first markdowns land at the right time. Who it's for, the questions it answers, the data it needs and how to switch it on.
Markdown Advisor: what this AI agent does and how to use it
Finds slow sellers with too much stock and suggests markdown depth and timing. Who it's for, the questions it answers, the data it needs and how to switch it on.
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