AI agents

Closing Time Fresh Markdown: what this AI agent does and how to use it

Sets end-of-day reductions on fresh items by remaining stock, sales pace and the markdown policy. Who it's for, the questions it answers, the data it needs and how to switch it on.

4 Nov 2026 · 2 min read

Try the Closing Time Fresh Markdown live demo →

What it does

Price ladders and promotions are easy to get wrong. These agents show where prices cluster, where gaps are, and how promotions performed. The Closing Time Fresh Markdown agent is the specialist for this job: sets end-of-day reductions on fresh items by remaining stock, sales pace and the markdown policy.

Who it's for

Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.

Questions it answers

Ask it in any of our languages, for example:

  • "What should we reduce tonight at Dubai Marina?"
  • "Markdown plan for the bakery at Jumeirah"
  • "Which items expire today across the Dubai stores?"

The live demo shows these as sample prompts in your language, on a fictional store's data.

How it works

  1. It understands the question in the language it was written in, even when your catalog is in another language.
  2. It looks things up with tools, never from memory:
  • Expiring_stock
  • Sales_by_hour
  • Search over your policies and faqs, with citations
  1. It answers from your data, in your brand voice and currency, and shows which tools it used.
  2. Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.

The data it needs

Stock batches, Products, Knowledge docs. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.

Works well with

Your team can use them side by side in the console, or call each one through the API.

Turn it on

  1. Load the data it needs.
  2. Install Closing Time Fresh Markdown from the Agent catalog and add your own instructions (guide).
  3. Test it in the Playground, in every language you serve.
  4. Invite your team or call it from your own systems.

New to ServiceBuddy? Start with how onboarding works.

#closing time fresh markdown#pricing#ai agent

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