用于门店运营的 AI 智能体
4 个已上线的智能体（Store Staff Copilot、Clienteling Assistant、Visual Merchandising Guide 等）以及路线图上的 33 个：每个智能体做什么、需要什么数据、能回答哪些问题。
门店员工需要在卖场快速获得实用的答案：库存、政策，以及该向回头客展示什么。
今天就能启用的 4 个智能体
Store Staff Copilot
门店员工会在卖场询问产品、政策、库存和营业时间等问题。
适用对象： 您的团队（控制台、API）
所需数据： 产品、知识文档
使用的工具： 带筛选条件（价格、颜色、品类）的语义化产品搜索；完整产品详情；带引用来源的政策与常见问题搜索；带实时营业时间的门店查找器
可以这样向它提问：
- “顾客想要一个 50 美元以下的黑色手拿包，我们有哪些？”
- “没有小票的换货政策是什么？”
- “SKU 21979 有库存吗？在哪里？”
Clienteling Assistant
为回头客准备客户简报（会员等级、历史订单）并推荐适合展示的产品。
适用对象： 您的团队（控制台、API）
所需数据： 客户、订单、订单明细、产品
使用的工具： 客户档案与历史记录；订单和配送状态；带筛选条件（价格、颜色、品类）的语义化产品搜索
可以这样向它提问：
- “给我介绍一下客户 C-1001 的情况，并推荐 3 款适合展示的商品”
- “客户 C-1001 最近买了什么？”
- “为客户 C-1001 推荐 3 款手袋”
Visual Merchandising Guide
根据畅销品、库存和当前促销活动，建议橱窗和前台陈列桌的陈列方案。
适用对象： 您的团队（控制台、API）
所需数据： 产品、订单、订单明细、库存
使用的工具： 按品类、渠道或时段的销售分析；缺货风险和库存可售天数；带筛选条件（价格、颜色、品类）的语义化产品搜索；对您的零售数据进行只读 SQL 查询（每个工作区独立沙箱隔离）
可以这样向它提问：
- “本周前台陈列桌应该主推什么？”
- “根据实际销售情况，为女装部提供一些橱窗创意”
- “哪些产品适合放进夏季橱窗？”
Stock Count Assistant
按位置和价值规划循环盘点，优先处理畅销商品和可疑库存。
适用对象： 您的团队（控制台、API）
所需数据： 库存、订单明细、产品
使用的工具： 对您的零售数据进行只读 SQL 查询（每个工作区独立沙箱隔离）
可以这样向它提问：
- “规划本周的循环盘点”
- “哪些位置的库存价值最高？”
- “给我一份手袋的盘点清单”
即将推出
- 开店/闭店清单：引导员工完成 SOP 清单并记录完成情况。
- 陈列图合规检查：将货架照片与陈列图对比，并列出需要整改的事项。
- 交接班总结器：总结本班次发生的事件。
- 排队与客流顾问：根据分时段客流和转化率建议人员调配。
- 门店任务管理器：将总部指令转化为有截止日期的门店任务。
- 宠物服务利用率规划器：根据预订需求和爽约率规划美容和宠物诊所的人员及时段。
- 门店巡检审计员：引导店长进行带拍照记录的门店巡检，并自动生成行动清单。
- 维修请求分派器：记录带照片的门店设施故障，并按优先级分派给合适的承包商。
- 健康与安全检查器：每日执行消防安全出口、地面渗漏和设备安全检查，对不合格项自动上报。
- 价格一致性检查器：通过照片将货架标签与系统价格对比，列出需要修正的不一致项。
- 斋月营业时间规划器：为各国的斋月及节日时段调整门店营业时间、排班和配送安排。
- 试衣间转化追踪器：追踪试衣间使用与销售情况，找出试穿却未购买的风格。
- 尺码断档检查器：发现卖场上的尺码断档，并触发从仓库或邻近门店调货补齐。
- 保质期追踪器：按货架通道追踪临期商品，提醒员工打折、翻堆或下架。
- 先进先出轮换检查器：通过照片和日期扫描检查货架上的先进先出轮换情况，标记摆放不当的库存。
- 烘焙出品计划：根据销售模式按小时规划烘焙出品数量，让货架充足又不产生浪费。
- 演示设备管理器：保持演示设备更新、充电并妥善保管，并安排软件刷新。
- 数码顾问产品教练：在新品上市前为卖场员工讲解新设备的功能和卖点。
- 试用装管理助手：追踪试用装的补充、卫生和损坏情况，让美妆柜台保持良好形象。
- 客户维护预约规划器：根据购买周年纪念和新品到货，规划顾问每周的客户回访和预约。
- 保险柜与陈列台账：记录高价值商品在保险柜与陈列区之间的移动，含时间和责任人。
- 药房工作流助手：为处方调配队列排定优先级，并标记发药前需要核查的事项。
- 管制药品登记助手：通过结存核对和差异预警，保持管制药品登记的准确性。
- 活体动物护理日志：记录店内在售活体动物的喂食、健康检查和饲养环境状况。
- 园艺中心植物养护：按植物品种和天气情况安排浇水、施肥和病虫害检查。
- 裁切服务规划器：安排木材切割、玻璃裁切和涂料调配工单，并告知客户订单完成时间。
- 维修车间工位调度器：在轮胎、电瓶和配件维修任务之间调度工位和技师，尽量减少等待。
- 加油区安全检查器：执行加油区安全和燃油泄漏检查，并记录油泵故障以便维修。
- 鲜食门店订货助手：帮助便利店员工根据销售、天气和损耗情况预订第二天的三明治、沙拉和烘焙食品。
- 热食损耗追踪器：按单品和小时追踪热食柜的损耗，并调整烹制批量以减少浪费。
- 自行车工作坊规划器：根据技师产能和承诺取车时间，规划自行车组装和维修工单。
- 游乐区安全检查器：每日检查演示玩具和游乐区的安全、清洁和缺件情况。
- 活动场地协调员：管理作者签售会和儿童故事会，包括库存、座位和人员安排。
如何启用
- 上传每个智能体所需的数据（通过上传、API，或即将推出的电商平台连接器）。
- 在 ServiceBuddy 控制台中打开 Agent catalog：数据齐备的智能体会显示为就绪状态。
- 安装智能体，添加您自己的指令，然后在 Playground 中测试。
已上线的 AI Agent Buddies：门店运营
即将推出：门店运营
门店运营
Opening/closing checklistGuides staff through SOP checklists and logs completion.
门店运营
Planogram complianceCompares shelf photos to planograms and lists fixes.
门店运营
Shift handover summariserSummarises the shift's incidents
门店运营
Queue & footfall advisorSuggests staffing changes from footfall and conversion by hour.
门店运营
Store task managerTurns head-office instructions into store tasks with deadlines.
门店运营
Pet Services Utilisation PlannerPlans grooming and vet clinic staffing and slots from booking demand and no-show rates.
门店运营
Store Walk AuditorGuides managers through store walks with photo capture and builds an action list automatically.
门店运营
Maintenance Request RouterLogs store maintenance faults with photos and routes them to the right contractor with priority.
门店运营
Health and Safety CheckerRuns daily safety checks for fire exits, spills and equipment, escalating anything that fails.
门店运营
Price Integrity CheckerCompares shelf labels to system prices from photos and lists mismatches to fix.
门店运营
Ramadan Trading Hours PlannerAdjusts store hours, shifts and deliveries for Ramadan and festive periods in each country.
门店运营
Fitting Room Conversion TrackerTracks fitting room visits against sales to find styles that are tried on but not bought.
门店运营
Expiry Date TrackerTracks short-dated stock by aisle and prompts staff to reduce, rotate or remove it.
门店运营
FIFO Rotation CheckerChecks shelves for first-in-first-out rotation from photos and date scans, flagging misplaced stock.
门店运营
Bakery Bake PlanPlans bake-off quantities by hour from sales patterns so shelves are full without waste.
门店运营
Demo Device ManagerKeeps demo devices updated, charged and secured, and schedules software refreshes.
门店运营
Tech Advisor Product CoachBriefs floor staff on new device features and selling points before launch day.
门店运营
Tester Management AssistantTracks tester replenishment, hygiene and damage so beauty counters stay presentable.
门店运营
Clienteling Appointment PlannerPlans advisors' weekly client outreach and appointments from purchase anniversaries and new arrivals.
门店运营
Vault and Display LogLogs high-value pieces moved between vault and displays with time and staff accountability.
门店运营
Pharmacy Workflow AssistantPrioritises prescription preparation queues and flags checks needed before dispensing.
门店运营
Controlled Drugs Register HelperKeeps the controlled drugs register accurate with balance checks and discrepancy alerts.
门店运营
Live Animal Care LogRecords feeding, health checks and habitat conditions for live animals sold in store.
门店运营
Garden Centre Plant CareSchedules watering, feeding and pest checks for live plants by species and weather.
门店运营
Cut-to-size Service PlannerSchedules timber, glass and paint mixing jobs and tells customers when their order is ready.
门店运营
Workshop Bay SchedulerSchedules fitting bays and technicians across tyre, battery and parts jobs to minimise waiting.
门店运营
Forecourt Safety CheckerRuns forecourt safety and fuel spill checks and logs pump faults for repair.
门店运营
Fresh Food Store OrderingHelps convenience staff order sandwiches, salads and bakery for the next day from sales, weather and waste.
门店运营
Hot Food Waste TrackerTracks hot-food cabinet waste by item and hour and adjusts cooking batches to cut waste.
门店运营
Bike Workshop PlannerPlans bike build and repair jobs by mechanic capacity and promised collection times.
门店运营
Play Area Safety CheckerChecks demo toys and play areas for safety, cleanliness and missing parts each day.
门店运营
Event Space CoordinatorManages author signings and children's story time, including stock, seating and staff.
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