Fuel Drive-off Prevention: what this AI agent does and how to use it
Flags drive-off risks and records incidents with plate details for follow-up. Who it's for, the questions it answers, the data it needs and how to switch it on.
Try the Fuel Drive-off Prevention live demo →
What it does
The Fuel Drive-off Prevention agent is the specialist for this job: flags drive-off risks and records incidents with plate details for follow-up.
Who it's for
Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.
Questions it answers
Ask it in any of our languages, for example:
- "Drive-off report for the last 90 days"
- "Is plate Dubai K 48213 a repeat offender?"
- "Which pumps and hours need prepay mode?"
The live demo shows these as sample prompts in your language, on a fictional store's data.
How it works
- It understands the question in the language it was written in, even when your catalog is in another language.
- It looks things up with tools, never from memory:
- Site_incidents
- Search over your policies and faqs, with citations
- It answers from your data, in your brand voice and currency, and shows which tools it used.
- Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.
The data it needs
Site incidents, Knowledge docs. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.
Works well with
- Refund Fraud Detector: Flags unusual return patterns, such as serial returners and repeated reasons, for review.
Your team can use them side by side in the console, or call each one through the API.
Turn it on
- Load the data it needs.
- Install Fuel Drive-off Prevention from the Agent catalog and add your own instructions (guide).
- Test it in the Playground, in every language you serve.
- Invite your team or call it from your own systems.
New to ServiceBuddy? Start with how onboarding works.
Try it, and related AI Agent Buddies
Finance, Risk & Compliance
Fuel Drive-off PreventionFlags drive-off risks and records incidents with plate details for follow-up.
Finance, Risk & Compliance
Refund Fraud DetectorFlags unusual return patterns, such as serial returners and repeated reasons, for review.
Finance, Risk & Compliance
High-value Display SecurityAdvises on secure display and lock-up for phones, laptops and cameras by theft risk.
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Refund Fraud Detector: what this AI agent does and how to use it
Flags unusual return patterns, such as serial returners and repeated reasons, for review. Who it's for, the questions it answers, the data it needs and how to switch it …
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