Chilled Delivery Planner: what this AI agent does and how to use it
Plans multi-temperature grocery deliveries so chilled and frozen items stay within safe limits. Who it's for, the questions it answers, the data it needs and how to switch it on.
Try the Chilled Delivery Planner live demo →
What it does
The Chilled Delivery Planner agent is the specialist for this job: plans multi-temperature grocery deliveries so chilled and frozen items stay within safe limits.
Who it's for
Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.
Questions it answers
Ask it in any of our languages, for example:
- "Plan tomorrow's chilled delivery runs for Dubai"
- "Are our vans keeping chilled orders cold?"
- "How many temperature-controlled vans do we need per slot?"
The live demo shows these as sample prompts in your language, on a fictional store's data.
How it works
- It understands the question in the language it was written in, even when your catalog is in another language.
- It looks things up with tools, never from memory:
- Fulfilment_stats
- Delivery_slots
- Cold_chain_status
- Search over your policies and faqs, with citations
- It answers from your data, in your brand voice and currency, and shows which tools it used.
- Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.
The data it needs
Orders, Delivery slots, Temperature logs. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.
Turn it on
- Load the data it needs.
- Install Chilled Delivery Planner from the Agent catalog and add your own instructions (guide).
- Test it in the Playground, in every language you serve.
- Invite your team or call it from your own systems.
New to ServiceBuddy? Start with how onboarding works.
Try it, and related AI Agent Buddies
Related articles
AI agents for sourcing & product development
2 live AI Agent Buddies (Own-brand Recipe Developer, Halal Certification Tracker) and 11 on the roadmap: what each does, the data it needs and the questions it answers.
AI agents for logistics & last mile
1 live AI Agent Buddies (Chilled Delivery Planner) and 9 on the roadmap: what each does, the data it needs and the questions it answers.
AI agents for food safety & quality
6 live AI Agent Buddies (Allergen Information Assistant, HACCP Log Assistant, Temperature Check Logger…) and 4 on the roadmap: what each does, the data it needs and the …
Recipe to Basket: what this AI agent does and how to use it
Turns a recipe or meal idea into a basket of in-stock ingredients, scaled to the number of servings. Who it's for, the questions it answers, the data it needs and how to…
Weekly Meal Planner: what this AI agent does and how to use it
Plans a week of meals around budget, dietary needs and current promotions, then builds the shopping list. Who it's for, the questions it answers, the data it needs and h…
Dietary Filter Assistant: what this AI agent does and how to use it
Finds products that fit allergies, halal, kosher, vegan or low-sugar needs, explaining each ingredient flag. Who it's for, the questions it answers, the data it needs an…
Smart Substitution Picker: what this AI agent does and how to use it
Lets shoppers choose acceptable substitutes in advance for online orders when an item is out of stock. Who it's for, the questions it answers, the data it needs and how …
Ramadan Iftar Planner: what this AI agent does and how to use it
Plans iftar and suhoor menus for the household with a shopping list built around festive offers. Who it's for, the questions it answers, the data it needs and how to swi…
Delivery Slot Finder: what this AI agent does and how to use it
Finds the earliest grocery delivery or collection slot near you and explains fees and the cut-off. Who it's for, the questions it answers, the data it needs and how to s…
Order Amendment Assistant: what this AI agent does and how to use it
Helps customers add, remove or change items in a grocery order and checks it is still before the cut-off. Who it's for, the questions it answers, the data it needs and h…
Freshness Complaint Handler: what this AI agent does and how to use it
Handles complaints about short-dated or poor-quality fresh items with refunds decided by the freshness promise. Who it's for, the questions it answers, the data it needs…
Rider ETA Updater: what this AI agent does and how to use it
Tells customers where their express or delivery order is, when it will arrive, and handles delay questions. Who it's for, the questions it answers, the data it needs and…
