Expiry Date Tracker: what this AI agent does and how to use it

Try the Expiry Date Tracker live demo →

What it does

Store associates need fast, practical answers on the shop floor: stock, policies and what to show a returning customer. The Expiry Date Tracker agent is the specialist for this job: tracks short-dated stock by aisle and prompts staff to reduce, rotate or remove it.

Who it's for

Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.

Questions it answers

Ask it in any of our languages, for example:

• "What expires today or tomorrow at Dubai Marina?"
• "Morning date check list for Jumeirah dairy"
• "Any expired stock still on the shelves in Abu Dhabi?"

The live demo shows these as sample prompts in your language, on a fictional store's data.

How it works

1. It understands the question in the language it was written in, even when your catalog is in another language.
2. It looks things up with tools, never from memory:

• Expiring_stock
• Search over your policies and faqs, with citations

3. It answers from your data, in your brand voice and currency, and shows which tools it used.
4. Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.

The data it needs

Stock batches, Products, Knowledge docs. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.

Works well with

• Store Staff Copilot: Store associates ask about products, policies, stock and hours from the shop floor.
• Clienteling Assistant: Prepares a client brief (tier, past orders) and suggests products to show a returning customer.
• Visual Merchandising Guide: Suggests what to put in windows and front tables from best sellers, stock and current promotions.
• Stock Count Assistant: Plans cycle counts by location and value, prioritising fast sellers and suspicious stock.
• Size Availability Gap Checker: Finds best-selling styles with key sizes missing in stock so the team can transfer or reorder.

Your team can use them side by side in the console, or call each one through the API.

Turn it on

1. Load the data it needs.
2. Install Expiry Date Tracker from the Agent catalog and add your own instructions (guide).
3. Test it in the Playground, in every language you serve.
4. Invite your team or call it from your own systems.

New to ServiceBuddy? Start with how onboarding works.