Serialised Stock Tracker: what this AI agent does and how to use it
Tracks high-value devices by serial number through the supply chain to cut loss and fraud. Who it's for, the questions it answers, the data it needs and how to switch it on.
Try the Serialised Stock Tracker live demo →
What it does
Stock-outs lose sales; overstock loses margin. These agents watch days of cover and availability. The Serialised Stock Tracker agent is the specialist for this job: tracks high-value devices by serial number through the supply chain to cut loss and fraud.
Who it's for
Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.
Questions it answers
Ask it in any of our languages, for example:
- "Serial exceptions across all stores"
- "Where is serial VL-SN-0000013?"
- "Missing laptops at Riyadh Park"
The live demo shows these as sample prompts in your language, on a fictional store's data.
How it works
- It understands the question in the language it was written in, even when your catalog is in another language.
- It looks things up with tools, never from memory:
- Serial_lookup
- Search over your policies and faqs, with citations
- It answers from your data, in your brand voice and currency, and shows which tools it used.
- Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.
The data it needs
Serialised stock, Products. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.
Works well with
- Stock-out Sentinel: Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
- Availability Checker: Checks stock for a product across stores and warehouses.
- Store Rebalancing Planner: Suggests stock transfers between locations, from where stock sits to where it sells.
- PO Status Tracker: Shows what's on order, where stock is short despite open orders, and what to chase.
- Allocation Advisor: Recommends how to split incoming or available stock across locations by sales and current cover.
Your team can use them side by side in the console, or call each one through the API.
Turn it on
- Load the data it needs.
- Install Serialised Stock Tracker from the Agent catalog and add your own instructions (guide).
- Test it in the Playground, in every language you serve.
- Invite your team or call it from your own systems.
New to ServiceBuddy? Start with how onboarding works.
Try it, and related AI Agent Buddies
Supply Chain & Fulfilment
Serialised Stock TrackerTracks high-value devices by serial number through the supply chain to cut loss and fraud.
Supply Chain & Fulfilment
Stock-out SentinelFlags SKUs at risk of stock-out from on-hand stock vs recent sales velocity.
Supply Chain & Fulfilment
Availability CheckerChecks stock for a product across stores and warehouses.
Supply Chain & Fulfilment
Store Rebalancing PlannerSuggests stock transfers between locations, from where stock sits to where it sells.
Supply Chain & Fulfilment
PO Status TrackerShows what's on order, where stock is short despite open orders, and what to chase.
Supply Chain & Fulfilment
Allocation AdvisorRecommends how to split incoming or available stock across locations by sales and current cover.
Supply Chain & Fulfilment
Seasonal Stock PlannerPlans stock for a season or event by category and location from recent sales, cover and stock on hand.
Supply Chain & Fulfilment
Drop Delivery CoordinatorPlans a new collection drop so every store launches on the same date, with local times and stock checks.
Supply Chain & Fulfilment
Return to Vendor ManagerLists faulty and damaged returns to send back to suppliers, grouped by brand, with the value to claim.
Supply Chain & Fulfilment
Warehouse Slotting OptimiserRanks SKUs by pick velocity so the fastest movers sit closest to packing, as A/B/C slotting zones.
Supply Chain & Fulfilment
Same-day Delivery PlannerPlans which stores can offer same-day delivery, and the order cut-off time each can support.
Supply Chain & Fulfilment
Cold Chain MonitorMonitors temperatures across stores, the distribution centre and trucks and flags breaches before stock is lost.
More about Inventory & supply chain
Cold Chain Monitor: what this AI agent does and how to use it
Monitors temperatures across stores, the distribution centre and trucks and flags breaches before stock is lost. Who it's for, the questions it answers, the data it need…
Seasonal Stock Planner: what this AI agent does and how to use it
Plans stock for a season or event by category and location from recent sales, cover and stock on hand. Who it's for, the questions it answers, the data it needs and how …
Drop Delivery Coordinator: what this AI agent does and how to use it
Plans a new collection drop so every store launches on the same date, with local times and stock checks. Who it's for, the questions it answers, the data it needs and ho…
Return to Vendor Manager: what this AI agent does and how to use it
Lists faulty and damaged returns to send back to suppliers, grouped by brand, with the value to claim. Who it's for, the questions it answers, the data it needs and how …
Warehouse Slotting Optimiser: what this AI agent does and how to use it
Ranks SKUs by pick velocity so the fastest movers sit closest to packing, as A/B/C slotting zones. Who it's for, the questions it answers, the data it needs and how to s…
Same-day Delivery Planner: what this AI agent does and how to use it
Plans which stores can offer same-day delivery, and the order cut-off time each can support. Who it's for, the questions it answers, the data it needs and how to switch …
Store Rebalancing Planner: what this AI agent does and how to use it
Suggests stock transfers between locations, from where stock sits to where it sells. Who it's for, the questions it answers, the data it needs and how to switch it on.
PO Status Tracker: what this AI agent does and how to use it
Shows what's on order, where stock is short despite open orders, and what to chase. Who it's for, the questions it answers, the data it needs and how to switch it on.
Allocation Advisor: what this AI agent does and how to use it
Recommends how to split incoming or available stock across locations by sales and current cover. Who it's for, the questions it answers, the data it needs and how to swi…
Stock-out Sentinel: what this AI agent does and how to use it
Flags SKUs at risk of stock-out from on-hand stock vs recent sales velocity. Who it's for, the questions it answers, the data it needs and how to switch it on.
Availability Checker: what this AI agent does and how to use it
Checks stock for a product across stores and warehouses. Who it's for, the questions it answers, the data it needs and how to switch it on.
Related articles
AI agents for store development & real estate
1 live AI Agent Buddies (Forecourt Site Evaluator) and 6 on the roadmap: what each does, the data it needs and the questions it answers.
Compatibility Checker: what this AI agent does and how to use it
Confirms whether cables, chargers, accessories and parts work with the shopper's exact device model. Who it's for, the questions it answers, the data it needs and how to…
Spec Comparator: what this AI agent does and how to use it
Explains spec differences between devices in plain terms and which ones matter for the shopper's use. Who it's for, the questions it answers, the data it needs and how t…
Trade-in Valuation: what this AI agent does and how to use it
Estimates trade-in value for an old device from model, condition and age, and applies it to a new purchase. Who it's for, the questions it answers, the data it needs and…
Extended Protection Advisor: what this AI agent does and how to use it
Explains warranty and protection plan options honestly, showing cost against likely repair risk for the product. Who it's for, the questions it answers, the data it need…
Smart Home Setup Planner: what this AI agent does and how to use it
Designs a compatible smart home setup room by room, listing every device and hub needed. Who it's for, the questions it answers, the data it needs and how to switch it o…
Appliance Fit Checker: what this AI agent does and how to use it
Checks whether a fridge, washer or oven fits the shopper's space, doorways and power supply. Who it's for, the questions it answers, the data it needs and how to switch …
Installation Booking Assistant: what this AI agent does and how to use it
Books delivery with installation for appliances and TVs, checking access, old unit removal and slots. Who it's for, the questions it answers, the data it needs and how t…
Device Troubleshooter: what this AI agent does and how to use it
Walks customers through common setup and fault fixes before arranging a repair or replacement. Who it's for, the questions it answers, the data it needs and how to switc…
Launch Day Buy Planner: what this AI agent does and how to use it
Sizes buys for new device launches from pre-orders, past launches and supplier allocation limits. Who it's for, the questions it answers, the data it needs and how to sw…
Price Protection Tracker: what this AI agent does and how to use it
Tracks supplier price-protection claims when device prices fall and makes sure credits are received. Who it's for, the questions it answers, the data it needs and how to…
Upgrade Cycle Targeter: what this AI agent does and how to use it
Targets customers due a phone or laptop upgrade based on purchase date and device age. Who it's for, the questions it answers, the data it needs and how to switch it on.
