Blog

AI service agents, explained

Every agent we offer, how it works, the data it needs and the questions it answers, plus guides on languages and going live.

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🧭Guides
Guides · 2 min read

How onboarding works: from first call to live AI agents

The six steps from a first conversation to agents serving your customers: workspace, data, agents, testing, launch and team. Most retailers are live within days.

🧭Guides
Guides · 1 min read

Connect your data: files, API and automatic mapping

Which tables to load, what each one unlocks, how column mapping and quality reports work, and how to keep data fresh.

🧭Guides
Guides · 1 min read

Install and configure agents for your business

Browse the agent catalog, install the agents your data supports, and tune them with your own instructions.

🧭Guides
Guides · 1 min read

Test your agents in the Playground before going live

A private chat with all your agents that shows which agent answered and which tools it used, plus a pre-launch checklist.

🧭Guides
Guides · 1 min read

Integrate with the REST API: agents and data in your own systems

Create an API key, call any agent (with streaming), push data automatically, and the full endpoint list.

🧭Guides
Guides · 1 min read

Invite your team: roles and permissions

Give every colleague their own login with the right role: owner, admin, analyst or viewer.

🧭Guides
Guides · 1 min read

Languages and international setup

Console, shopper and catalog languages explained, with recommended setups for Europe, the Gulf, India and South-East Asia.

👋AI agents
AI agents · 2 min read

Onboarding Buddy: what this AI agent does and how to use it

Helps new joiners with their first weeks, from the staff handbook and policies. Who it's for, the questions it answers, the data it needs and how to switch it on.

🧭Guides
Guides · 1 min read

Launch the AI shopper assistant on your website or a link

Choose languages and brand, then paste one line of code or share a hosted link. What shoppers see, and how to pause it.

🤝AI agents
AI agents · 3 min read

AI agents for people & workforce

4 live agents (HR Policy Assistant, Onboarding Buddy, Job Description Writer…) and 19 on the roadmap: what each does, the data it needs and the questions it answers.