AI agents

Store Delivery Window Planner: what this AI agent does and how to use it

Plans night and early-morning deliveries to small stores with access and noise restrictions. Who it's for, the questions it answers, the data it needs and how to switch it on.

6 Nov 2026 · 2 min read

Try the Store Delivery Window Planner live demo →

What it does

The Store Delivery Window Planner agent is the specialist for this job: plans night and early-morning deliveries to small stores with access and noise restrictions.

Who it's for

Your team. It runs in the console for your staff and through the REST API. It is a team agent, so it is never exposed to shoppers.

Questions it answers

Ask it in any of our languages, for example:

  • "Plan tonight's Express delivery routes from the DC"
  • "What are the delivery restrictions at Union Metro?"
  • "Can we deliver to Al Nahda at 7am?"

The live demo shows these as sample prompts in your language, on a fictional store's data.

How it works

  1. It understands the question in the language it was written in, even when your catalog is in another language.
  2. It looks things up with tools, never from memory:
  • Search over your policies and faqs, with citations
  • Store finder with live opening hours
  1. It answers from your data, in your brand voice and currency, and shows which tools it used.
  2. Rules stay in code. Prices, eligibility and permissions come from your data and settings; the agent explains them and can't invent them. Why this matters.

The data it needs

Stores, Knowledge docs. As soon as these tables are loaded, the agent is ready to switch on. Files can use your own column names: they're mapped automatically. See Connect your data.

Works well with

  • Chilled Delivery Planner: Plans multi-temperature grocery deliveries so chilled and frozen items stay within safe limits.

Your team can use them side by side in the console, or call each one through the API.

Turn it on

  1. Load the data it needs.
  2. Install Store Delivery Window Planner from the Agent catalog and add your own instructions (guide).
  3. Test it in the Playground, in every language you serve.
  4. Invite your team or call it from your own systems.

New to ServiceBuddy? Start with how onboarding works.

#store delivery window planner#logistics#ai agent

See it on your own catalog. Explore the agents

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