购物篮加购推荐助手:这款 AI 智能体能做什么,以及如何使用
根据购物篮中的商品,推荐顾客常一并购买的产品,提升客单价。适用于谁、能回答哪些问题、需要哪些数据,以及如何启用。
它能做什么
Basket Completion Nudger 智能体正是这方面的专家:根据购物篮中的商品,推荐顾客常一并购买的产品,提升客单价。
适用于谁
您的团队。 它在供员工使用的控制台中运行,也可通过 REST API 调用。这是一个团队智能体,绝不会暴露给顾客。
它能回答哪些问题
您可以用我们支持的任何语言向它提问,例如:
- “购物篮里有一条连衣裙,我们应该推荐什么?”
- “口红购物篮的热门加购商品”
- “手表订单的加购建议”
在线演示会以您的语言展示这些示例提示词,数据来自一家虚构商店。
它是如何工作的
- 它能理解问题,无论问题使用哪种语言,即使您的商品目录是另一种语言也不影响。
- 它通过工具查询数据,绝不凭记忆回答:
- 对您的零售数据进行只读 SQL 查询(每个工作区相互隔离)
- 带筛选条件的语义化商品搜索(价格、颜色、类别)
- 它基于您的数据作答,使用您的品牌语气和货币,并展示所使用的工具。
- 规则保留在代码中。 价格、资格条件和权限均来自您的数据和设置;智能体只负责解释,无法凭空捏造。为什么这一点很重要。
它需要哪些数据
订单明细、商品。只要这些数据表加载完毕,智能体即可随时启用。 文件可以使用您自己的列名:系统会自动完成映射。请参阅连接您的数据。
如何启用
- 加载它所需的数据。
- 从智能体目录中安装 Basket Completion Nudger,并添加您自己的指令(指南)。
- 在 Playground 中测试,覆盖您服务的每种语言。
- 邀请您的团队,或从您自己的系统中调用。
初次使用 ServiceBuddy?请从新手引导流程开始。
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