报表请求助手:这个 AI 智能体能做什么,以及如何使用
将自然语言的报表请求转化为数据查询和清晰的表格。介绍它适合谁使用、能回答哪些问题、需要哪些数据,以及如何启用。
它能做什么
报表请求助手智能体正是这项工作的专家:将自然语言的报表请求转化为数据查询和清晰的表格。
它适合谁使用
您的团队。它在面向您员工的管理控制台中运行,也可通过 REST API 调用。这是一个团队智能体,绝不会暴露给购物者。
它能回答哪些问题
您可以用我们支持的任何语言向它提问,例如:
- “报表:按部门和月份统计营收”
- “显示最近 30 天各渠道的订单”
- “按消费金额排名的前 10 位客户的会员等级”
在线演示会以您所使用的语言展示这些示例提示词,并基于一家虚构商店的数据。
它是如何工作的
- 它能理解问题,即使用提出问题所用的语言与您的商品目录语言不同。
- 它通过工具查询信息,绝不凭记忆作答:
- 对您的零售数据执行只读 SQL 查询(按工作区沙箱隔离)
- 它根据您的数据作答,使用您的品牌语气和货币,并会显示使用了哪些工具。
- 规则保留在代码中。价格、资格条件和权限都来自您的数据和设置;智能体只负责解释它们,无法凭空编造。了解这为什么重要。
它需要哪些数据
订单、订单明细、商品。只要这些数据表加载完成,智能体即可启用。 文件可以使用您自己的列名:系统会自动进行映射。请参阅连接您的数据。
如何启用
- 加载它所需的数据。
- 从智能体目录安装报表请求助手,并添加您自己的指令(指南)。
- 在试玩场中测试,覆盖您服务的每一种语言。
- 邀请您的团队,或从您自己的系统中调用它。
初次接触 ServiceBuddy?从入驻流程概览开始。
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