Meet ServiceBuddy: your retail AI agent buddy, at your service
ServiceBuddy puts a team of AI agents at your service, for shoppers, customer care and your staff: 27 live today across 12 retail domains, in ten languages.
Great retail is great service, so ServiceBuddy is your retail AI agent buddy, at your service. It connects to your catalog, stores, orders and policies once, then switches on specialist AI agents for every service moment, from a shopper choosing a gift to head office reviewing a promotion.
What you get
- A shopper assistant on your website (one line of code) or a shareable link, in your brand.
- A console for your team with agents for merchandising, pricing, stock, marketing, finance and more.
- A REST API to use the same agents from your own apps.
27 live agents across 12 domains
- Customer · Discovery & shopping: 6 live
- Customer · Service: 5 live
- Store operations: 2 live
- Merchandising & assortment: 4 live
- Pricing & promotions: 2 live
- Inventory & supply chain: 2 live
- Marketing & CRM: 2 live
- E-commerce & digital: 1 live
- Finance & performance: 1 live
- People & workforce: 1 live
- Sustainability & compliance: 0 live
- Executive & strategy: 1 live
43 more are on the roadmap. Every agent is a specification over shared, workspace-safe tools, so new use cases ship without new code.
The AI explains, code decides
Return eligibility, prices, quotas and permissions are enforced by deterministic rules. Agents explain the outcome to the shopper or your team; they can't invent it. Read more in how ServiceBuddy keeps answers honest.
In your shoppers' languages
Ten languages, from Arabic (right-to-left) to Chinese, Vietnamese, Indonesian and Malay, with local currency and store hours. See ServiceBuddy speaks your shoppers' languages.