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AI service agents, explained

Every agent we offer, how it works, the data it needs and the questions it answers, plus guides on languages and going live.

All AI agentsLanguagesProductGuidesNews
✨Product
Product · 2 min read

Meet ServiceBuddy: AI Agent Buddies, at your service

ServiceBuddy is the AI agent marketplace for retail: 107 live AI Agent Buddies today and 608 use cases in the catalogue, serving shoppers and every internal team in 11 l…

⚡AI agents
AI agents · 1 min read

AI agents for quick commerce & dark stores

1 live agent (Basket Completion Nudger) and 8 on the roadmap: what each does, the data it needs and the questions it answers.

💻AI agents
AI agents · 1 min read

AI agents for it & data

1 live agent (Report Request Assistant) and 8 on the roadmap: what each does, the data it needs and the questions it answers.

📰News
News · 2 min read

107 AI Agent Buddies are now live, with 608 in the catalogue

We promoted 80 new buddies after automated testing, and mapped 608 retail use cases across 31 business functions and every major retail segment.

🔗AI agents
AI agents · 2 min read

AI agents for omnichannel & fulfilment

4 live agents (Reserve and Try Assistant, Collection Order Chaser, Endless Aisle Ordering…) and 5 on the roadmap: what each does, the data it needs and the questions it …

🎨AI agents
AI agents · 2 min read

AI agents for brand & creative

3 live agents (Naming and Tagline Generator, Heritage Storytelling Writer, In-store POS Designer) and 7 on the roadmap: what each does, the data it needs and the questio…

🗂️AI agents
AI agents · 2 min read

AI agents for category management & buying

2 live agents (Category Strategy Writer, Buy Depth Recommender) and 16 on the roadmap: what each does, the data it needs and the questions it answers.

🤖AI agents
AI agents · 1 min read

The ServiceBuddy catalogue: 608 AI Agent Buddies for retail

Every use case in the catalogue, grouped by business function and retail segment: 107 live today, the rest on the roadmap.

🔍AI agents
AI agents · 2 min read

AI agents for customer insight & research

3 live agents (Basket Affinity Analyst, Customer Lifetime Value Model, Style Preference Profiler) and 5 on the roadmap: what each does, the data it needs and the questio…

🔁AI agents
AI agents · 4 min read

AI agents for replenishment & forecasting

8 live agents (Safety Stock Optimiser, Phantom Inventory Detector, Seasonal Build Planner…) and 15 on the roadmap: what each does, the data it needs and the questions it…

🎓AI agents
AI agents · 3 min read

AI agents for training & internal comms

5 live agents (New Range Briefing Pack, Micro-learning Builder, Role-play Sales Trainer…) and 9 on the roadmap: what each does, the data it needs and the questions it an…

🧭Guides
Guides · 2 min read

How onboarding works: from first call to live AI agents

The six steps from a first conversation to agents serving your customers: workspace, data, agents, testing, launch and team. Most retailers are live within days.

🧭Guides
Guides · 1 min read

Install and configure agents for your business

Browse the agent catalog, install the agents your data supports, and tune them with your own instructions.

🧭Guides
Guides · 1 min read

Test your agents in the Playground before going live

A private chat with all your agents that shows which agent answered and which tools it used, plus a pre-launch checklist.

🧭Guides
Guides · 1 min read

Integrate with the REST API: agents and data in your own systems

Create an API key, call any agent (with streaming), push data automatically, and the full endpoint list.

🎧AI agents
AI agents · 2 min read

Agent Assist (human CX): what this AI agent does and how to use it

Drafts replies and next-best actions for human support agents, grounded in the customer, order and policy. Who it's for, the questions it answers, the data it needs and …

🛍️AI agents
AI agents · 12 min read

AI agents for discovery & shopping

14 live agents (Personal Shopper, Shop the Look Stylist, Gift Finder…) and 71 on the roadmap: what each does, the data it needs and the questions it answers.

💬AI agents
AI agents · 7 min read

AI agents for service

11 live agents (Customer Care, Order Status (WISMO), Store Locator…) and 32 on the roadmap: what each does, the data it needs and the questions it answers.

🏬AI agents
AI agents · 4 min read

AI agents for store operations

4 live agents (Store Staff Copilot, Clienteling Assistant, Visual Merchandising Guide…) and 33 on the roadmap: what each does, the data it needs and the questions it ans…

📊AI agents
AI agents · 6 min read

AI agents for merchandising & assortment

13 live agents (Merchandising Copilot, Best & Worst Sellers, Assortment Gap Finder…) and 17 on the roadmap: what each does, the data it needs and the questions it answer…

🏷️AI agents
AI agents · 5 min read

AI agents for pricing & promotions

11 live agents (Price Architecture Analyst, Promotion Analyst, Markdown Advisor…) and 12 on the roadmap: what each does, the data it needs and the questions it answers.

📦AI agents
AI agents · 4 min read

AI agents for inventory & supply chain

5 live agents (Stock-out Sentinel, Availability Checker, Store Rebalancing Planner…) and 19 on the roadmap: what each does, the data it needs and the questions it answer…

📣AI agents
AI agents · 6 min read

AI agents for marketing & crm

10 live agents (Segment Builder, Campaign Copywriter, Churn Win-back…) and 22 on the roadmap: what each does, the data it needs and the questions it answers.

🛒AI agents
AI agents · 2 min read

AI agents for e-commerce & digital

4 live agents (Catalog Quality Auditor, Promo Code Explainer, Site Merchandising Assistant…) and 10 on the roadmap: what each does, the data it needs and the questions i…

💹AI agents
AI agents · 3 min read

AI agents for finance & performance

2 live agents (Daily Trading Summary, Rolling Forecast Updater) and 23 on the roadmap: what each does, the data it needs and the questions it answers.

🤝AI agents
AI agents · 3 min read

AI agents for people & workforce

4 live agents (HR Policy Assistant, Onboarding Buddy, Job Description Writer…) and 19 on the roadmap: what each does, the data it needs and the questions it answers.

🧭AI agents
AI agents · 2 min read

AI agents for executive & strategy

2 live agents (Weekly Business Review, Peak Trading War Room) and 8 on the roadmap: what each does, the data it needs and the questions it answers.